Ask the Community
Integrations - FAQs
List of FAQs related to Bug Capture integrations
Here’s a list of FAQs related to Bug Capture integrations. Click each question to learn more.
What integrations are currently available within Bug Capture?
There are a number of integrations with various tools, i.e. Issue Management (Jira Cloud, GitHub, Azure DevOps, Linear, Trello, Zapier), Automated testing (Selenium, Cypress, Playwright, Puppeteer), Communication (Slack Email), Error monitoring (Rollbar, Sentry, Bugsnag), Customer Support (Zendesk, Intercom).
Does Jira Cloud integration have support for custom fields?
Yes, the integration supports most custom fields. Unfortunately, support for all custom fields is virtually impossible, but with our constant improvements to Jira Cloud integration, it’s very rare that users run into unsupported custom fields.
Is Jira on-premise supported?
At the moment we only have Jira Cloud integration.
Why does Jira Cloud integration shows an incorrect name in the Reporter field?
With the automated Jira Cloud integration, the Jira API sets the reporter name as the name of the person who configured the integration. As a workaround, your name will be included in the description of the given bug report, so that your colleagues can reach out to you for further questions. As an alternative, you can use manual Jira cloud integration, which will set the Reporter field correctly.
My tool is not on the list of integrations. What should I do?
We have an integration with Zapier, so please consider connecting the tool you need via Zapier.
We're sorry to hear that. Please share your feedback so we can do better
Contact our Support team for immediate help while we work on improving our docs.
We're continuously improving our docs. We'd love to know what you liked
We're sorry to hear that. Please share your feedback so we can do better
Contact our Support team for immediate help while we work on improving our docs.
We're continuously improving our docs. We'd love to know what you liked
Thank you for your valuable feedback!