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  • Senior Software Engineer (Percy)

    Our mission is to be the testing infrastructure of the internet. Sound interesting?

    BrowserStack is the industry-leading, cloud web and mobile testing platform that enables developers to test their websites and apps on different operating systems and mobile devices

    To further our mission, we acquired Percy in mid-2020 and this role will join the Percy U.S. engineering team. Percy is an all-in-one visual testing solution. We are working on exciting new ways to design, develop and deliver software with confidence

     

    We’re hiring for a Senior Software Engineer with a backend focus to join our growing team. On a day to day basis, you might:

    1. Work on our API, improving the codebase by adding features, fixing bugs and expanding test coverage. (Ruby on Rails)
    2. Learn or level up with new tools and languages
    3. Contribute to architectural and UI/UX decisions as part of a highly-collaborative team
    4. Discuss balancing new features with efficiency, performance and scalability. We are proud to have low technical debt due to this balance
    5. Meet with team members around the globe
    6. Communicate your progress and blockers
    7. Squash bugs together!
    8. Provide feedback and reflection through code reviews and retrospectives

     

    You might also:

    1. Use Google Cloud Platform, Kubernetes, and Terraform to maintain and improve our application infrastructure.
    2. Use Datadog, Honeycomb, and Sentry to monitor and debug production issues.
    3. Maintain and improve our Go-based networking proxy

     

    Requirements

    We want people who know that software engineering is not just about the code we write, but about the process by which we get there. You should value iteration and exploring the trade-offs of different solutions, and be able to explain the trade-offs to others. You should value both driving consensus as well as moving projects forward

    Technical skills are “necessary but not sufficient” — we strongly value empathy and communication with others on the team and with our customers

     

    Top reasons to choose this role:

    1. Work on a product people love. Percy is valued by Basecamp, Canva, Shopify, and more
    2. A focus on developer happiness. We’re focused on retaining our hires for the long-term. We try our best to foster a sense of loyalty and happiness among the team
    3. A truly empathetic team. Our developers feel included and listened to, no matter what background they are coming from
    4. High-growth company & products: BrowserStack is rapidly expanding globally and is used by millions of developers around the world

     

    The team:

    We strive to grow a collaborative team where everyone feels a strong sense of belonging

    Our process is strongly pro-developer. Developers on our team have clear objectives for success, but also have lots of autonomy to achieve these objectives

    When new features are being added to Percy, we take care to fix things as they come up so we don’t have to worry about them while still making forward progress. We consistently take care of technical debt, automating workflows, and reflecting on how to improve our own productivity

     

    What our team says about working on Percy’s team (collected by a third party):

    • “Everything people bring to the table is unique to them and is valued. I don’t know how to articulate what it is that makes me feel like I can be my authentic self.”
    • “I feel important… every person is willing to listen to another’s perspective. I have regular one-on-ones to see how it’s going, both as a person and an underrepresented person. My voice can and has had an effect on the business and culture.”
    • “I feel engaged. I learn new things every day. The projects I’ve given are well-suited to my interests.”

     

    You might be our team’s missing puzzle piece if:

    • You can communicate in a friendly and professional manner. People you talk to feel important and heard
    • You have enough years of experience in Ruby/Python/Go to go most days without needing mentorship
    • You can hit the ground running with Ruby on Rails, either because you have plenty of experience building with it before or because you’ve used a comparable web framework for many years
    • You have experience managing a cluster of containers with Kubernetes or similar
    • You have a proven ability to learn new skills on the job as they come up, and you love learning so you relish the opportunity
    • You’re able to self-manage and communicate your progress to others

     

    Non-necessary bonus points:

    • You have an in-depth networking background
    • You’ve configured and run continuous integration systems

     

    Benefits

    • 100% covered health insurance premiums
    • 401(k) plan
    • Flexible vacation policy
    • Laptop provided, and if remote we’ll contribute up to $500 toward your home office setup
      Competitive salary, bonus and equity program

     

    Diversity and Inclusion

     

    We strongly value building a company where everyone feels safe, welcome, and supported to achieve their professional goals. We strive to build an inclusive environment, where every person is encouraged to bring their whole self to work. We want to make sure that our attitudes and processes support a team from diverse backgrounds and experiences.

    We are an equal opportunity employer and do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status

     

    Apply for this job

  • Customer Engineer

    Are you someone who will fulfil the critical role of ensuring that our complex, large-scale systems are healthy, monitored, automated, and designed to scale? Will you ensure working closely with our development teams from the early stages of design, all the way through identifying and resolving production issues?Automate Support is a dynamic team that requires interaction with the internal teams- Engineering (both Dev and QA) and Sales. While there are multiple processes in place to reduce the dependency on these teams, a number of customer cases require in-depth collaboration. A support engineer deals with various user cases each having a different level of difficulty. As the product is growing the number of user queries are increasing steadily. Hence the engineering interaction also increases. Keeping focus on this fact we can foresee that a new team/function can be created that can bridge the gap between support and the engineering team.

     

    This team may or may not be, directly, under the Support function. It could be placed under the engineering bracket. Also, the role could be at the Support team lead level, however, may not include immediate people management. The goals for this role are mentioned in the following section.

     

    Key Responsibilities

     

    • Be the architect and owner for the prospect’s end-to-end technical evaluation of BrowserStack; deliver on the revenue plan with the account team; develop strong relationships with engineering and QA teams at all levels within the customer organization, becoming their trusted advisor
    • Lead pre-sales engineering activities including technical discovery, RFP responses, technical value proposition, architectural guidance, sales support and ongoing client relationships
    • Design and lead comprehensive discovery sessions in the sales cycle – mapping out the prospect’s unique workflows, technical architecture, and organizational goals – leading to a clear understanding of the BrowserStack’s value proposition in the customer’s evaluation; design and conduct comprehensive solution demonstrations
    • Develop a deep understanding of the BrowserStack technology portfolio and the competitive landscape for automated application and browser testing solutions
    • Work with cross-functional teams in ensuring ongoing customer success; Capture technical product feedback from customers and relay it to product with relevant market insights

     

    Experience

     

    • 3-5 years of Technical Pre-Sales / Sales Engineering experience in the B2B SaaS space
    • B.S. degree Computer Science / Technical discipline; Familiarity with agile software development and deployment methodologies and the modern Software Development Life Cycle (SDLC), associated toolsets and best practices
    • Some combination of experience in: Programming (Java, C#, Python, Ruby, JavaScript); Dev. Tools and IDEs (Eclipse, IntelliJ IDEA, Visual Studio, Maven, Git); Automation frameworks (JUnit/NUnit, TestNG, Selenium, Appium, Calabash, Cucumber, HP QTP/UFT, ALM); Continuous Integration (CI) tools (Jenkins, Bamboo, TeamCity, Microsoft TFS/VSTS); Networking and security protocols (TCP/IP, HTTP, SSL, VPNs, IPSEC, firewalls)
    • Disciplined self-starter, does whatever it takes in order to succeed
    • Ability to work well in a highly dynamic / team environment; excellent communication skills; humble yet strong leader with a bias for action; team player who can inspire others to greatness

     

    Benefits

     

    • A competitive salary
    • Bonus and equity program
    • 100% company paid medical insurance
    • A flexible and generous vacation policy
    • Daily catered lunch and a all-you-can-eat snack bar

Open positions

  • Solutions Engineer

    Reporting to the Manager, Solutions Engineering, you will be part of a growing, high-performing team that partners with sales to deliver revenue growth. You love technology in all forms and live on the bleeding edge of agile software development and testing technologies. You enjoy solving hard problems and are a born collaborator. This is an extremely hands-on position in a typical start-up environment, so we are looking for motivated self-starters who aren’t afraid to roll-up their sleeves and contribute across the entire sales cycle.

     

    Key Responsibilities

     

    • Be the architect and owner for the prospect’s end-to-end technical evaluation of BrowserStack; deliver on the revenue plan with the account team; develop strong relationships with engineering and QA teams at all levels within the customer organization, becoming their trusted advisor
    • Lead pre-sales engineering activities including technical discovery, RFP responses, technical value proposition, architectural guidance, sales support and ongoing client relationships
    • Design and lead comprehensive discovery sessions in the sales cycle – mapping out the prospect’s unique workflows, technical architecture, and organizational goals – leading to a clear understanding of the BrowserStack’s value proposition in the customer’s evaluation; design and conduct comprehensive solution demonstrations
    • Develop a deep understanding of the BrowserStack technology portfolio and the competitive landscape for automated application and browser testing solutions
    • Work with cross-functional teams in ensuring ongoing customer success; Capture technical product feedback from customers and relay it to product with relevant market insights

     

    Experience

     

    • 3-5 years of Technical Pre-Sales / Sales Engineering experience in the B2B SaaS space
    • B.S. degree Computer Science / Technical discipline; Familiarity with agile software development and deployment methodologies and the modern Software Development Life Cycle (SDLC), associated toolsets and best practices
    • Some combination of experience in: Programming (Java, C#, Python, Ruby, JavaScript); Dev. Tools and IDEs (Eclipse, IntelliJ IDEA, Visual Studio, Maven, Git); Automation frameworks (JUnit/NUnit, TestNG, Selenium, Appium, Calabash, Cucumber, HP QTP/UFT, ALM); Continuous Integration (CI) tools (Jenkins, Bamboo, TeamCity, Microsoft TFS/VSTS); Networking and security protocols (TCP/IP, HTTP, SSL, VPNs, IPSEC, firewalls)
    • Disciplined self-starter, does whatever it takes in order to succeed
    • Ability to work well in a highly dynamic / team environment; excellent communication skills; humble yet strong leader with a bias for action; team player who can inspire others to greatness

     

    Benefits

     

    • A competitive salary
    • Bonus and equity program
    • 100% company paid medical insurance
    • A flexible and generous vacation policy
    • Daily catered lunch and a all-you-can-eat snack bar
  • Solutions Engineer

    What do Microsoft, The Gap, Royal Bank of Scotland, Lockheed Martin, and top Open Source projects like JQuery have in common? They all use BrowserStack, as do over 25,000 other customers!

    BrowserStack is the industry-leading, cloud web and mobile testing platform that enables developers to test their websites and apps on different operating systems and mobile devices. Since launching in 2011, our mission has been bold yet simple: To be the testing infrastructure for the internet. 8 years and billions of tests later, we are ready for our next phase of hyper-growth

    Reporting to the Manager, Solutions Engineering, you will be part of a growing, high-performing team that partners with sales to deliver revenue growth. You love technology in all forms and live on the bleeding edge of agile software development and testing technologies. You enjoy solving hard problems and are a born collaborator. This is an extremely hands-on position in a typical start-up environment, so we are looking for motivated self-starters who aren’t afraid to roll-up their sleeves and contribute across the entire sales cycle

     

    Job Responsibilities

    • Be the architect and owner for the prospect’s end-to-end technical evaluation of BrowserStack; deliver on the revenue plan with the account team; develop strong relationships with engineering and QA teams at all levels within the customer organisation, becoming their trusted advisor
    • Lead pre-sales engineering activities including technical discovery, RFP responses, technical value proposition, architectural guidance, sales support and ongoing client relationships
    • Design and lead comprehensive discovery sessions in the sales cycle – mapping out the prospect’s unique workflows, technical architecture, and organisational goals – leading to a clear understanding of the BrowserStack’s value proposition in the customer’s evaluation; design and conduct comprehensive solution demonstrations
    • Develop a deep understanding of the BrowserStack technology portfolio and the competitive landscape for automated application and browser testing solutions
    • Work with cross-functional teams in ensuring ongoing customer success; Capture technical product feedback from customers and relay it to a product with relevant market insights

     

    Required Qualifications

    • 3-5 years of Technical Pre-Sales / Sales Engineering experience in the B2B SaaS space
    • B.S. degree Computer Science / Technical discipline; Familiarity with agile software development and deployment methodologies and the modern Software Development Life Cycle (SDLC), associated toolsets and best practices
    • Some combination of experience in: Programming (Java, C#, Python, Ruby, JavaScript); Dev. Tools and IDEs (Eclipse, IntelliJ IDEA, Visual Studio, Maven, Git); Automation frameworks (JUnit/NUnit, TestNG, Selenium, Appium, Calabash, Cucumber, HP QTP/UFT, ALM); Continuous Integration (CI) tools (Jenkins, Bamboo, TeamCity, Microsoft TFS/VSTS); Networking and security protocols (TCP/IP, HTTP, SSL, VPNs, IPSEC, firewalls)
    • Disciplined self-starter, does whatever it takes in order to succeed
    • Ability to work well in a highly dynamic / team environment; excellent communication skills; humble yet strong leader with a bias for action; team player who can inspire others to greatness

     

    Benefits

    Our benefits include a competitive salary, bonus and equity program, 100% company-paid medical insurance, a flexible and generous vacation policy, etc

     

     

     

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