Troubleshoot report generation issues with automated tests

Learn how to fix issues where App Accessibility automated test reports fail to generate when using Android devices.

Issue

App Accessibility automated test reports fail to generate when using Android devices.

Cause

This issue is caused by the disableSuppressAccessibilityService: false capability. When this capability is set in your test configuration, it interferes with the App Accessibility testing framework’s ability to analyze and generate reports.

Resolution

To resolve this issue, remove the disableSuppressAccessibilityService capability from your test configuration:

1. Open your test configuration file: This is where you define test capabilities (generally your test setup or configuration file).

2. Remove the disableSuppressAccessibilityService capability:

   ...
   capabilities: {
     'bstack:options': {
      ... // Other capabilities
     },
     'appium:disableSuppressAccessibilityService': false  // Remove this line
   }
   

3. Verify the fix: Run your App Accessibility tests again on Android devices.

4. Confirm the resolution: Check the App Accessibility testing dashboard to ensure that accessibility reports are now being generated successfully.

Related links

• App Accessibility automated testing configuration
• App Accessibility automated testing overview