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Troubleshoot report generation issues in automated tests
Learn how to fix issues where App Accessibility automated test reports fail to generate when using Android devices.
Issue
App Accessibility automated test reports fail to generate when using Android devices.
Cause
Setting the disableSuppressAccessibilityService capability to false can prevent App Accessibility from analyzing your app and generating reports.
The disableSuppressAccessibilityService capability controls accessibility services when running automated tests. If you set this capability to false, BrowserStack suppresses accessibility services, which can interfere with App Accessibility report generation on Android devices.
Resolution
To resolve this issue, remove the disableSuppressAccessibilityService capability from your test configuration:
Open the test setup or configuration file where you define test capabilities.
Remove the disableSuppressAccessibilityService capability:
Verify the fix by running your App Accessibility tests again on Android devices.
Check the App Accessibility testing dashboard to confirm that App Accessibility now generates your reports.
If you are facing issues where your tests can’t detect elements in your app, see Troubleshoot element detection issues in automated tests.
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