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With BrowserStack you get faster customer support, lower latency, and instant access to real devices.

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Trusted by more than 50,000 customers globally

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Why choose BrowserStack over SauceLabs?

Learn why 50,000+ customers choose to trust BrowserStack as compared to SauceLabs

Fast, Secure, and Reliable Testing

Trusted by over 6 Million users, BrowserStack provides unparalleled infrastructure with global device availability at minimum latency, faster customer response & support, and transparent pricing plans compared to SauceLabs.

  • Instant access to 20,000+ real Android and iOS devices with zero wait time.
  • 19 global DCs at 13 locations for better device availability and minimal latency
  • 99%+ grid uptime to provide a stable test environment and eliminate flaky tests.
  • Load balancing to avoid device unavailability for larger teams

  • SDKs to enable integrations in < 1 min and support for 50+ test tools and frameworks.
  • Uninterrupted testing with a greater number of parallels, test duration, and effectively unlimited queuing.
  • Testing coverage across cross-browser, mobile, visual, accessibility, observability, and performance testing
  • Simplify test debugging with access to logs and test video recordings.

  • Test camera-based use cases like image search, video upload, and QR code/ barcode scanning.
  • Customize device settings such as volume, timezone, name, and time.
  • Simulate shake gestures and multi-finger touch (2/3/4) to test relevant use cases.
  • Test OTP-based authentication via SIM-enabled devices. Test Apple Pay and Google Pay workflows.

  • Only testing provider with SOC2 Type 2 compliance across Platform and Data Centers.
  • First cloud-based software testing platform with the CSA STAR Level 2 Attestation.
  • GDPR-compliant along with a default HTTPS implementation for mobile testing across the globe.
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BrowserStack vs. SauceLabs

BrowserStack offers a comprehensive testing solution with a modern test stack. Test any app, at any scale, for all testing needs.

6M+ developers & testers I 1 Billion tests executed I 20,000 real devices

  • Unparalleled Infrastructure
  • Fast-response customer service & support
  • Customer Trust and Transparent Pricing
  • Testing on Real Devices
  • Desktop Coverage
  • Integrations
  • Security and Compliance
BrowserStack
SauceLabs
Unparalleled Infrastructure
Data Centers for Uninterrupted Availability
19 DCs in 13 Locations worldwide with 99.9% uptime SLA with NO maintenance downtimes
4 data centers, across 3 countries with frequent incidents and maintenance downtime.
DC Failsafe for Minimum Latency
Distributed DCs with alternates available for redundancy or failures to ensure device accessibility.
Not configured for automatic failover and lacks scalability. Prone to downtime.
Fast-response Customer Service & Support
Faster customer response
6-hour Response time SLAs - Consistent record of having actual response times of 30 mins
Complicated tiered support SLAs with 24-hour SLA for base plan
Better support SLAs
Faster resolution times with 24 X 5 support and dedicated account managers
Effectively 17 hours of support - available only between 12:00 am to 5:00 pm PT
Customer Trust and Transparent Pricing
Customer Trust
50,000 customers and 6 million+ users
~1400 customers
Simplified Pricing Model
  • Simplified plan-based pricing model
  • Straight-forward plan selection with no hidden costs
  • Bundled plans for App and Web testing products - no individual plans
  • Limited Minutes Plan for older customers with charges for overage
Testing on Real Devices
Real Device Cloud Infrastructure
  • 20,000+ real Android and iOS devices
  • 3000+ desktop browsers
  • Emulators and simulators for older versions
  • 7500+ real Android and iOS devices - wait times due to device unavailability
  • ~1700 emulators and simulators
Access to More device features
Natural Gestures, GPS Geolocation, IP Geolocation, OTP Verification, 2FA, Google Pay & Apple Pay
Natural Gestures, GPS Geolocation, Apple Pay
Pricing for Real Device Testing
Comprehensive testing on real devices across products
Default testing on emulators and simulators. Premium cost for testing on real devices - NA in free trial
Desktop Coverage
Browser Coverage
Chrome, Firefox, IE, Edge, Opera, Safari
Chrome, Firefox, IE, Edge, Safari
OS Coverage
Windows: XP, 7, 8, 8.1, 10, 11
Windows: 7, 8, 8.1 & 10, 11
macOS Coverage
14 versions supported, from Snow Leopard to Sonoma
8 versions supported, from Yosemite to Ventura
Integrations
CI/CD integrations and Collaboration tools
  • Jenkins, TeamCity, Bamboo, Azure DevOps, etc.
  • JIRA, Slack, Trello, GitHub
  • Jenkins, Bamboo, CircleCI, Travis CI, etc.
  • JIRA, Slack, HipChat, GitHub, SumoLogic
Developer Tools and IDEs
Appium Desktop, Chrome DevTools, IE DevTools, F12 DevTools, Safari DevTools, Firefox DevTools, Firebug Lite, MeasureIT, Visual Studio Extension, qTest
Eclipse, IntelliJ IDEA, Visual Studio, etc.
Ease of Integration
SDKs that help with easy integration in < 1 minute
Plugins work only while running Selenium or Appium tests, all other frameworks require manual setup.
Test Frameworks
Support for 50+ test frameworks including Puppeteer & EarlGrey
Minimal framework support
Security & Compliance
SOC 2 Type II Certification
Across both platform and DCs
No documentation on whether it’s across both platform and DCs
CSA Star Level 2 Attestation
yes
no
CSA Star Level 1 attestation as of 2022
WCAG 2.0 AA
yes
no
OFAC Compliance
yes
no
GDPR, HTTP, and CCPA Compliant
yes
yes

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