BrowserStack SSO with Okta | SAML

Integrate your Okta directory with BrowserStack to set up Single Sign-on

Introduction

Okta’s integration with BrowserStack enables end-users to enable Single Sign-on for their BrowserStack account. Single Sign-on integrates an external user directory with your BrowserStack Group. This document describes how to configure Single Sign-on when Okta is your identity provider.

Prerequisites

To set-up and use BrowserStack’s Okta Single Sign-on (SSO) feature:

• You need to have an Enterprise plan with BrowserStack.
• You need to have administrator access on your organization’s Okta instance.
• By default, a user account with Owner permissions can setup SSO on BrowserStack.

Supported features

The Okta & BrowserStack Single Sign-on integration currently supports the following features:

• SP-initiated SSO
• IdP-initiated SSO
• Group Assignment via Groups on Okta

For more information on the listed features, visit the Okta Glossary.

Configuration Steps

A. SSO Setup Page

1. Sign-In to BrowserStack account as Owner.

2. Go to Account > Security and select Authentication from the side-nav menu.

B. Initiate the set-up on BrowserStack

1. Under Single Sign On (SSO), click Configure.

2. On the next screen, you will be shown all the Authentication services that BrowserStack supports, select SAML 2.0, and click Next

3. Choose Okta from the list of Identity Providers, and click Next.

4. Copy the IDP initiated ACS URL. Keep this for next steps.

5. For the next steps you will need the following details, which you will get from Okta (in the next steps):
   a. Sign-in URL
   b. Public Certificate

C. Initiate the set-up on Okta

Adding BrowserStack application on Okta

1. Go to Applications on Okta
2. Add New Application
3. Find BrowserStack, select the one with SAML.
4. Click Add
5. Give this application an Application Label
   • Keep Do not display application icon to users unselected if you want to use IdP initiated SSO flow
   • Click Done

Configuring BrowserStack application on Okta

1. Go to Sign on tab > Click Edit.

2. Paste the IDP initiated the ACS URL (copied at Step 4 in the previous section above) in ACS Tenant text field. Select Email under Application username format field.
3. Click on View Setup Instructions.
4. Copy the following, for submitting on BrowserStack:
   • Sign in URL
   • Copy Public Certificate (Please copy only the certificate, and ignore the begin and end comments).
   • Provision the app for BrowserStack Group Owner. Will be used to test the set-up before enabling Single Sign-on
5. Paste the above values on BrowserStack configurations page:
   • Sign in URL in Sign-in URL text filed.
   • Copy Public Certificate. Please copy only the certificate part and ignore the begin and end comments.
6. Click Next.
7. Select update profile option as per your choice.

Test & Enable

1. Click Test Setup to test the BrowserStack and Okta SSO integration.

2. You will be prompted towards SP-Initiated flow and your user account will be authenticated via Okta. The test is successful upon completion of the SSO Authentication flow.

3. Upon a successful test, you can enable the Single Sign-on feature for your Organization, by following the steps below:
   • You have the option of sending out a mail to all your team members on BrowserStack, to inform them about this change.
   • Click Enable to enable the feature.
4. You will automatically be logged out of the BrowserStack, and redirected to log-in via SSO.

Troubleshooting

Error while testing (Type 1)

The BrowserStack/Okta configuration for this Group has been saved by a different application. Resolution: Please make sure that the correct configuration is saved on Okta app.

User Mismatch

The user provisioned on the Okta App does not have the same email as BrowserStack’s Group Owner. Resolution: Kindly make sure that the Okta’s provisioned user is the same as BrowserStack’s Group Owner.

Internal Error

This is an internal error, please connect with Support/AE/SE team

Incorrect ACS URL on Okta App

Resolution: Please check the ACS URL submitted on Okta