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Manage product roles and accesses

View and manage product roles and accesses for members on BrowserStack

Easily manage and control product roles and access levels across BrowserStack products.

  • Currently, product roles apply only to App Percy, Percy, Test Management and Test Reporting & Analytics products. Check out Product roles.
  • This page applies to organizations on the legacy RBAC model. If centralized RBAC is enabled for your organization, see Centralized RBAC.

Permissions to modify product roles and accesses

Ability to modify product access for members of the organization is restricted to members with an IAM role of Owner and Admin.

Role Can modify product for
Owner All members
Admin All members (except Owner)
Team Admin All of their team members
User None

Modify product roles and accesses

Updates to product access and RBAC roles may take a few minutes to take effect across all products.

Below are details on how to view and manage product access for members in the organization:

To view the product access of any member:

  1. Log in to your BrowserStack account.
  2. Click the User Profile icon in the top-right corner, then select User Management and click Users. The Users Tab
  3. Find the member in the user list.
  4. Click the 3 dots (…) icon in the users row and select View details option. Click the View details option
  5. A dialog with the details about the user’s current access will be shown. View details dialog

Product Role will only be applicable for products that support them.

To modify product access of any member you can follow the steps outlined below:

  1. Log in to your BrowserStack account.

  2. Click the User Profile icon in the top-right corner, then select User Management and click Users. The Users Tab

  3. Find the member in the user list.

  4. Click the 3 dots (…) icon in the users row and select Modify access option. 3 dot menu

  5. A dialog will appear. For the products that you want to modify the access for, you can select the product and assign a product role (if applicable). Modify Access Modal

  6. Click Save.

If you just want to modify a single access, you can also hover on Product Accesses for the user. On hover, a pencil icon will appear. Click the pencil icon. A dialog will appear and you can modify the product access.

Inline Edit

BrowserStack allows you to perform bulk actions for modifying product access by performing the following steps:

  1. Log in to your BrowserStack account.
  2. Click the User Profile icon in the top-right corner, then select User Management and click Users. The Users Tab
  3. Select the records you want to edit. You can apply filters to your table to filter out the records you want to edit.
    • To edit a few individual records, select the checkboxes next to the records you want to edit.
    • To edit all of the records, select the checkbox at the top left of the table.

The Users Tab

  1. Click Action at the top of the table and select Modify Product Access
  2. For each product, select
    • Allow access to provide access for that product
    • Revoke access to revoke access for that product
    • No change to not change access for that product

    Bulk Product Access

  3. Click Update Access to continue and Continue with changes on next screen to confirm license allocation

    Bulk Product Confirm

Update email for SSO-enabled accounts

On SSO-enabled accounts, users cannot change their email from the My Profile page. An account Owner or Admin must update the email.

You can:

  • Change a user’s email to a new address.
  • Move a user to a different domain (for example, when their organization migrates from @example.com to @example.onmicrosoft.com).

To update a user’s email for an SSO-enabled account:

  1. Log in to your BrowserStack account as an Owner or Admin.
  2. Click the User Profile icon in the top-right corner, then select User Management and click Users.
  3. Locate the user in the user list, click the 3 dots (…) icon in the user’s row, select Modify email. Modify a user's email from the User Management page
  4. Enter the new email address and click Update Email. The new address can be on the same domain or on a different domain that the organization owns.

Update domain for SSO-enabled accounts

  1. Log in to your BrowserStack account as an Owner or Admin.
  2. Click the User Profile icon in the top-right corner, then select User Management and click Users.
  3. Select the users using the checkboxes, click the Action dropdown, and select Modify email domain. Select Modify email domain from the bulk Action dropdown
  4. In the Modify domain dialog, the Current email domain(s) field shows the existing domain(s) for the selected users.
  5. Enter the New email domain, optionally select Apply this to all users in your organization to update every user in the organization, and click Update domain. Modify email domain dialog

The change applies immediately. If the new domain is outside the mandatory SSO list configured under Account Settings → Single Sign-On, affected users can sign in with a password instead of going through the IdP.

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