Quality Metrics

The Quality Metrics Dashboard provides insights into your defects distribution. Use this ready-to-use dashboard to measure metrics around the Quality of software delivery.

Defect Leakage

Definition

Defect leakage, often referred to as “bug leakage,” occurs when defects identified during testing escape to the production environment. In simple terms, it’s the failure to catch and rectify all bugs before delivering the software to end-users.

Metric Importance

• Customer Satisfaction: Reducing defect leakage ensures a more reliable and bug-free product, leading to higher customer satisfaction.
• Cost-Efficiency: Early detection and resolution of defects save resources that would otherwise be spent on post-release bug fixing.
• Reputation: A low defect leakage rate contributes to a positive reputation for your software and development team.

Potential Bottlenecks and How to Mitigate Them

• Inadequate Test Coverage: Regularly assess and improve test coverage. Use code coverage tools to identify areas that need additional testing
• Lack of Automation affecting timelines: Prioritize quality over speed to reduce the likelihood of defects slipping through. Prioritize automation of repetitive tasks to reduce the overall time spent on repeated tasks.

Defect Density

Definition

Defect density is a metric that quantifies the number of defects or bugs per unit of code or features delivered on production. Start measuring this metric using Quality Dashboard by integrating Issue Trackers like JIRA on Quality Dashboard.

Metric Importance

• Quality Indicator: Defect density is a key indicator of the software’s overall quality. Lower defect density reflects a more reliable and stable codebase.
• Risk Management: Monitoring defect density helps in identifying high-risk areas of the code, allowing developers to prioritize testing and improvements.
• Customer Satisfaction: Lower defect density contributes to a positive user experience, increasing customer satisfaction.

Defects by Detection Phase

The Defect by Detection phase visualization provides insights into how early the defects are being captured as part of the software delivery lifecycle. As per best practices, the earlier the defect is raised and resolved, the better the overall software delivery resulting in better customer satisfaction.

Defects by Environment

The Defect by Environment visualization provides insights into how early the defects are being captured as part of the software delivery lifecycle. It’s important to ensure defects are being detected in lower environments and earlier in the lifecycle.