Migrating to the latest version of BrowserStack Local Desktop App

The BrowserStack Local Desktop App has been constantly evolving to give a better experience to users. When the application moved from 2.x.x to 3.0.0, there was a major design change as the BrowserStack App moved to the system tray (Similar to your WiFi panel).

What’s new?

Whenever the older version of the application was launched, a standalone window opened up, which looked like this.

Old App Launch Screen

After upgrading to the latest version, the application can be found from the system tray as shown below.

Verify if you are able to open your private/local website

Once you have installed the latest version of the Local Native Desktop App, please start a live/app live session and check if you are seeing the green indicator

Green Indicator

If you are seeing a green indicator as highlighted in the below image, the Local Native Application is installed.

Live with Local Testing turned on via Native Application

At this point, try opening a private/local website. If it opens then you are good, but follow the next steps in case it doesn’t.

Warning: If you see the green indicator but your website is not opening, there is a very small chance that the previous old app wasn’t uninstalled completely. Please check in your application drawer or programs folder and uninstall/delete the older app if it is still visible.

If you are seeing a green indicator, but your website/mobile app is not loading, then please proceed to click on Options or open localhost:45454 and configure the advanced settings.

Connect Native App

Once you click on Options or open the link in your browser, the Local Dashboard will open.

Falcon dashboard

Once you are on the Local Dashboard, please proceed with adding the additional configuration like Proxy, MITM, Force Local etc in the left panel as highlighted as a rectangle in the above image. Click on “Show more” in case you want to check out the additional configuration options that are available. It is recommended that you use the Debug Connectivity button (Highlighted in oval in the above image) to check if the website URL is loading via the tunnel connection.

After checking if the website is loading via “Debug Connectivity”, please go back to the Live/App Live dashboard. If you see the green indicator and your website is loading with the advanced configurations, then please proceed with the manual testing.

In case you are still not able to access your private website, please feel free to reach out to our support team.

Next Steps

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