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Download files from BrowserStack real devices

Live enables you to download files or images from BrowserStack real devices to your system, and test websites that have report or document generation and download functionality. By downloading files to your system, you can test different use cases such as opening and viewing the files, verifying the contents of the files, etc.

In this guide, you learn about:

Supported devices and file size

Live supports file downloads on the following devices:

Devices running Android OS 6 and higher.

Devices running iOS 13 and higher.

The maximum total file size supported for download is 50 MB. The combined size of all the files you want to download from a BrowserStack real device must not exceed 50 MB.

Download files or images

  1. Log in to the Live dashboard.
  2. Select the device-browser combination to start your test session.
  3. In your website, trigger the file/image download workflow, and download your file/image.
    The downloaded files/images are saved in the Downloads folder of the BrowserStack real Android device.
  4. On the Live toolbar, click Files & Media -> File tab.
  5. Click Download files from the Device -> Download files.
    The files are downloaded in the .zip format to your browser.
  1. Log in to the Live dashboard.
  2. Select the device-browser combination to start your test session.
  3. In your website, trigger the file/image download workflow, and download your file/image.
    The downloaded files are saved in the Chrome folder, and downloaded images are saved in the DCIM folder on the BrowserStack real iOS device.
  4. On the Live toolbar, click Files & Media -> File tab.
  5. Click Download files from the Device -> Download files.
    The files are downloaded in the .zip format to your browser.

Test file download from sample website

  1. Log in to the Live dashboard.
  2. Select the device-browser combination to start your test session.
  3. In your browser, open a sample website https://file-examples.com/index.php/sample-documents-download/sample-pdf-download/
  4. Select the file size and click Download Sample PDF File.
  5. Click the download button on the top right corner of the screen.
    The sample file is saved in the Downloads folder if you are testing on a BrowserStack real Android device, and Chrome folder if you are testing on a BrowserStack real iOS device.
  6. On the Live toolbar, click Files & Media -> File tab.
  7. Click Download files from the Device -> Download files.
    The files are downloaded in the .zip format to your browser.

Troubleshooting

The troubleshooting page lists some common errors that you may see while downloading files from BrowserStack real devices.

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