Bird use cases

Explore different ways to use Bug Capture across QA, support, and product development workflows.

Here are different ways you can enhance your QA, support, or product development workflows with Bug Capture:

• Manual and exploratory testing: The most common use case. QAs use Bug Capture to record every bug and test they perform. This both serves as documentation for the tests that have run and allows you to report a bug you encounter instantly, without the need to reproduce it again during testing. The Web SDK widget also enables QAs to extend their test coverage by recording detailed bugs in virtual test environments, such as BrowserStack, BitBar, and LambdaTest, and on mobile browsers. Learn more about the Web SDK.

• End user bug reporting: Some customers complement their customer support solutions, such as Intercom and Zendesk, with the Web SDK widget to get more clarity when their customers face technical issues, and to reduce the back-and-forth needed to understand the issue.

• Client bug reporting solution: Popular for dev and QA agencies building products for clients. Set up the browser extension on your client’s computer for them to report bugs.

• Expand on monitoring errors: Bug Capture complements monitoring solutions such as Sentry, Rollbar, and Datadog. When exceptions are encountered from monitoring tools, product teams use Bug Capture to reproduce and verify the error. The recording captures more technical data to help engineers debug the issue.

• E2E testing handover: Manual QAs can use Bug Capture to directly record the tests that need to be automated. The E2E helper feature then generates a test script template that can be handed over to automation engineers for test creation. This saves time starting the test script, and provides more clarity on the automation sequence.

• Individual monitoring: Many QAs and PMs enable the replay feature in the recorder, which constantly records the last two minutes of activity in the background. When an unexpected bug occurs, they instantly have it captured. It’s like having monitoring solutions such as Sentry or Rollbar, but at a much more local and accessible level.