Skip to main content
🎉 A11y Issue Detection Agent is now live! Detect accessibility issues like a WCAG expert with AI. Try now!
No Result Found
Get your setup working faster. Join our Discord for optimisation tips from elite testers. Join our DiscordJoin our Discord

Inconsistencies due to scan settings

Scans run with different WCAG versions, Advanced Rules, Best Practices, or Potential issue settings detect different issues, so counts differ.

Root cause and explanation

Changing scan settings for WCAG version, Advanced Rules, Best Practices, and Potential issue can impact issue detection. If multiple scans run with different settings, a difference in issue count is expected.

Affected products

All products in BrowserStack Accessibility Testing can show inconsistencies in issue count if you run scans with different settings.

These products are:

  • Workflow Analyzer
  • Website Scanner
  • Automated tests

Remediation

Retry the scan to check whether the issue persists.

If the issue persists, follow these steps to avoid changes to issue count:

  • Compare scan settings between runs to ensure consistency.
  • For Website Scanner, check the local and authentication configurations too.

Additional resources

We're sorry to hear that. Please share your feedback so we can do better

Contact our Support team for immediate help while we work on improving our docs.

We're continuously improving our docs. We'd love to know what you liked





Thank you for your valuable feedback

Is this page helping you?

Yes
No

We're sorry to hear that. Please share your feedback so we can do better

Contact our Support team for immediate help while we work on improving our docs.

We're continuously improving our docs. We'd love to know what you liked





Thank you for your valuable feedback!

Talk to an Expert
Download Copy Check Circle