Skip to main content
Transform your testing process with: Real Device Features, Company-wide Licences, & App Percy

Crash Logs

App builds may crash when testing debug builds. Crash logs let you filter these crashed tests and examine crash reports for tests running on BrowserStack devices. BrowserStack detects crashes and produces crash reports, which you can attach to your bug report to help troubleshoot further.

iOS crash log

The iOS crash Logs provide access to the crash reports generated by iOS in the background once a crash occurs. These crash reports include:

  • Information about the exception that caused the app to crash.
  • A complete backtrace of every thread that ran before the crash.

To diagnose crashes in the app, you can download and share the crash reports with your development team. For more details on how to diagnose issues with crash reports, please refer to the Apple Documentation.

Crash Logs are enabled by default for all Appium iOS sessions and can be accessed from the App Automate dashboard.

Crash logs are available on the BrowserStack dashboard for 30 days. These logs will be deleted after 30 days from the day they were generated.

Access iOS crash reports from the App Automate dashboard :

View iOS crash reports

Android crash log

The Android crash logs provide detailed reports of crashes generated by Android in the background when a crash occurs. Whenever a build crashes, test runs are marked as crashed and App Automate displays the Crash Logs tab. This tab has details of the exception, process, and stack trace where the crash occurred.

Each crashed session and the build corresponding to it have a crash indicator in BrowserStack. You can also see the count of crashed sessions. If there are multiple crashes, BrowserStack segregates them with a separator.

Access Android crash reports from the App Automate dashboard

The Crash Logs tab appears only if a crash has occurred.

To view the Android crash logs, go to the Crash Logs tab from the test sessions details page on the App Automate Dashboard. Click View raw logs to view the crash logs and Download logs to download crash logs.

View Android crash logs

We're sorry to hear that. Please share your feedback so we can do better

Contact our Support team for immediate help while we work on improving our docs.

We're continuously improving our docs. We'd love to know what you liked






Thank you for your valuable feedback

Is this page helping you?

Yes
No

We're sorry to hear that. Please share your feedback so we can do better

Contact our Support team for immediate help while we work on improving our docs.

We're continuously improving our docs. We'd love to know what you liked






Thank you for your valuable feedback!

Talk to an Expert
Download Copy