Skip to main content
No Result Found
Get your setup working faster. Join our Discord for optimisation tips from elite testers. Join our DiscordJoin our Discord

BrowserStack Maestro FAQs

BrowserStack Maestro frequently asked questions (FAQs) for users’ reference.

This FAQ section addresses common questions about BrowserStack Maestro, helping you troubleshoot issues and understand key features. The questions are organized by topic to help you quickly find the information you need.

If you can’t find the answer to your question here, you can contact our support team for additional assistance.

General

This section covers general questions about BrowserStack Maestro.

BrowserStack prioritizes unblocking users quickly, regardless of the Maestro version they use. While the bundled version may be older, we provide compatibility support to ensure newer Maestro versions work seamlessly.

Due to our custom implementation for Maestro on iOS real devices, each upgrade requires additional validation to maintain a stable, reliable, and high-quality iOS real-device testing experience. If a newer version is required due to specific errors, please reach out to us with specific details and we will ensure you are unblocked as soon as possible.

Maestro supports React Native, Flutter, and Webview-based applications.

On Maestro iOS, the clearKeychain command isn’t supported. When a flow includes it, the command runs but has no effect, so the app’s keychain entries aren’t purged and any credentials stored in the secure keychain persist across app launches.

To reset keychain state on iOS, set the ios_keychain_support=true parameter at the app upload stage. BrowserStack then instruments your app to clear its keychain data at the end of each test session. Clearing the keychain mid-session, between flows within a single session, isn’t currently supported. For more information, refer to the iOS keychain cleanup and access groups support page.

Troubleshoot

This section covers common errors you may encounter while using BrowserStack Maestro, along with their causes and solutions.

Cause: Your .zip file was not structured correctly with a single parent folder.

Solution: Re-zip your files inside one main folder and upload the new suite.

Cause: The app_url or test_suite_url in your cURL command is incorrect or has expired.

Solution: Verify you have copied the correct and most recent URLs from your uploads. Re-upload if necessary.

Cause: You did not use the execute parameter, and there are no flow files at the root of your parent folder.

Solution: Either move your primary flow files to the root or use the execute parameter to specify their paths.

We're sorry to hear that. Please share your feedback so we can do better

Contact our Support team for immediate help while we work on improving our docs.

We're continuously improving our docs. We'd love to know what you liked





Thank you for your valuable feedback

Is this page helping you?

Yes
No

We're sorry to hear that. Please share your feedback so we can do better

Contact our Support team for immediate help while we work on improving our docs.

We're continuously improving our docs. We'd love to know what you liked





Thank you for your valuable feedback!

Talk to an Expert
Download Copy Check Circle