What is Bug Capture?

A screen recording tool that automatically captures technical data logs for reporting and fixing bugs faster. 

Finding and reporting bugs could be complex, time-consuming, and inefficient if there is no standardized process and tool for reporting bugs in place. Furthermore, inconsistent and incomplete bug reports result in several back-and-forths between developers, support, and customers wasting valuable time and resources.

Bug Capture helps address these challenges by enabling you to record data-rich bug reports. It is a screen-capturing tool that helps you capture detailed technical logs of your website by simply recording your screen. This allows anyone, regardless of their technical ability to report bugs perfectly and enable engineers to debug more effectively. The tool captures and organizes a wide range of data and enables easy sharing within the team.

Key features

• Get data-rich bug reports that help engineers debug faster: Bug Capture automatically captures the technical logs occurring in the background when a bug occurs, providing engineers with essential logs to debug the bug and fix it faster. It captures the developer logs that include data such as clicks, keystrokes, script errors, unhandled rejections, network requests, DOM mutations, and more.

• Add your inputs with voiceover or video: You can add your voiceover or video using the microphone and webcam features. Additionally, you can use markers to highlight specific issues or organize longer recordings into chapters.

• Replay bugs instantly after they happen: The Bug Capture extension can be configured to constantly record the last two minutes of your activity in the background. As soon as a bug occurs, you can watch the replay of the bug instantly and report it to engineers for debugging.

• Automate your bug reporting workflow with integrations: Bug Captures fits into your existing workflow with supported for several integrations with various tools. For example, for issue management, Bug Capture integrates with Jira Cloud, GitHub, Azure DevOps, Linear, Trello, and Zapier. Your team can send their bug reports directly from Bug Capture to your team’s issue-tracking, communication, and support tools.

• Centrally manage bug reports: You can upload the bug reports to the Bug Capture workspace and share the link to the uploaded bug report with your team for faster resolution of the bug.

Enhance your workflows with Bug Capture

Here are different ways you can enhance your QA, support or product development workflows with Bird Eats Bug:

• Manual & exploratory testing: The most common use case. You can use Bug Capture to record every bug and test you perform. Not only does this serves as documentation for the tests that have run, but it also allows you to report a bug you encounter instantly without the need to reproduce again during testing. Furthermore, our web SDK widget bug reporting solutions enable QAs to extend their test coverage by recording detailed bugs in virtual test environments (e.g. BrowserStack, BitBar, LambdaTest etc.) and mobile browsers. Learn more about the Web SDK.

• End user bug reporting: Compliment your customer support solutions (e.g. Intercom, Zendesk) with the Web SDK widget to get clarity when your customers face technical issues, and reduce the back-and-forth in asking questions to understand the issue.

• Client bug reporting solution: Popular for dev and QA agencies building products for clients. Setup the browser extension on your client’s computer for them to report bugs.

• Expand on monitoring errors: Bug Capture compliments monitoring solutions such as Sentry, Rollbar and Datadog. When exceptions are encountered from monitoring tools, product teams use Bug Capture when trying to reproduce and verify the error. The recording captures more technical data to help engineers debug the issue.

• E2E testing handover: Manual QAs use Bug Capture to directly record the tests that need to be automated. The E2E helper feature then generates a test script template that can be handed over to automation engineers for test creation. This not only saves time on starting the test script, but also provides more clarity on the automation sequence.

• Individual monitoring: Many QAs and PMs enable the replay feature to constantly record the last 2 minutes of activity in the background. So when an unexpected bug occurs they instantly have it captured. It’s like having monitoring solutions such as Sentry or Rollbar, but on a much more local and accessible level.