Get started with Test Management for Jira

Install the app from the Atlassian Marketplace

1. In the Atlassian Marketplace, search for BrowserStack Test Management for Jira, then open its listing.

   

   Several BrowserStack apps share similar names. Check that the app name matches exactly and that the publisher is BrowserStack. BrowserStack Test Management (Webapp) Integration for Jira is a different app. It connects Jira to the BrowserStack Test Management web app and is not covered by this guide.

2. Click Try it free.

   

3. In Select an edition and site, choose the Standard or Advanced edition, select your site, then click Review.

   

   The AI agents and the Jira reporting gadgets come with the Advanced edition.

4. On Review and install, check the details, then click Start free trial.

   

   The app installs with a 30-day free trial. When the installation finishes, Jira confirms that it added the app to your site.

Link the app to a BrowserStack account

Setup cannot continue until this step is complete. The app stores your test cases, test runs, and reports in the linked account.

1. On the installation confirmation, click Get Started.

   

   If you close the confirmation, see Reopen the setup screens.

2. On Connect with your BrowserStack Account, wait while the app checks for an existing account.

   The app matches your email domain against BrowserStack groups and shows one of these options:

   • Link an existing BrowserStack account when a paid account exists with no Test Management subscription.

     

   • Create a new BrowserStack account when no paid account exists.

     

   • Contact Support when the account already has a Test Management license. The same option appears when two or more paid groups match your domain. Setup cannot continue until support resolves it.

3. Click the button for your option:

   • To link the account shown, click Proceed. The screen names the account, its member count, and its group admin.
   • To link a different account, enter its group admin’s email under Looking for a different account?, then click Search. Every BrowserStack group has a group admin, so that address identifies the group.
   • To create an account, click Create. BrowserStack creates a new group with you as group admin, then returns you to setup. Nothing carries over from another account.

   

4. If you linked an account where you are not the group admin, wait for approval.

   The screen shows Waiting for BrowserStack admin approval and names the address to contact. The app emails that group admin. After they add you in User Management and promote you to group admin, the link completes on its own. You do not need to restart setup.

   

Enable the app for your Jira projects

After the account is linked, the Get Started page opens with two options:

• Start with a Demo Project. Click Create to explore the app in a ready-made project with sample data.
• Enable app for Jira Projects. Click Proceed to turn on Test Management for the projects you test.

Until you enable the app for a project, the app does not appear in that project. To enable it, do the following:

1. Under Enable app for Jira Projects, click Proceed.
2. On Select the projects to enable Test Management, turn on the toggle for each project you want. To enable every project at once, click Enable for all.

3. Click Save Changes.

   

Verify the setup

Confirm the app works in one of your enabled projects:

1. Open an enabled Jira project.
2. Select the BrowserStack tab. If you do not see the tab, select More, then BrowserStack.
3. Create a test case, then save it.
4. Create a test run, add the test case to it, then record a result.

When the test case and test run save without errors, your setup is complete. Everyone with access to the project now sees the BrowserStack tab. From it, they can work on test cases, test runs, and reports.