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Install and Configure the Test Management for Jira app

Use this guide to quickly install and configure the BrowserStack Test Management for Jira app.

This guide walks you through installing the Test Management for Jira app and enabling it for your team’ s Jira projects. The entire process, from installation to configuration, is managed within your Jira instance.

Prerequisite

Before you begin, ensure you have the following:

  • Jira Administrator permissions: Only Jira Admins can install Atlassian Marketplace apps and configure them for projects.
  • A BrowserStack account.

Install the app from the Atlassian Marketplace

Add the BrowserStack Test Management app to your Jira site.

  1. Navigate to the BrowserStack Test Management app listing in the Atlassian Marketplace.
  2. Click Get it now to begin the installation.
  3. Follow the on-screen prompts to select your Jira site and confirm the installation.

Automatic User Configuration

Once the installation is complete, the app automatically configures your admin account.

  • In the background, the app uses your Jira account email to create a user and group in BrowserStack Test Management or links to your existing one. This process is seamless and requires no manual action.
  • After a successful setup, you will see a confirmation message.

In the rare event that the app cannot configure your account (e.g., due to permission issues), an error banner will appear with instructions to contact our support team. Key features will be disabled until the issue is resolved.

Enable the app for Jira projects

After the initial setup, you must enable the app for the specific Jira projects where your teams will manage their testing activities.

  1. From your Jira sidebar, navigate to Apps > Manage your apps.
  2. Locate BrowserStack in the list and click to open its configuration tab.
  3. Enter the API token from Test Management’s web app.
  4. Click Save Configuration

Only Jira Administrators can enable the app for projects. If a non-admin user accesses this screen, the toggles will be disabled, and they will be prompted to contact their Jira administrator for assistance.

Map your Jira project

  1. In the app’s setup screen, select Add project.
  2. Switch on the toggle of the Jira project you want to enable.
  3. Select Save.

By enabling the app for a project makes two key features available to all users with access to that project:

  1. BrowserStack Project Panel: A new BrowserStack tab will appear. This is the central hub for all test management activities, including the test case repository, test plans, and reports.
  2. Issue View Panel: Users will be able to view, link, and create test cases directly from the Jira issue view.

Your teams can now begin managing their entire testing lifecycle without leaving Jira.

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