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Record a bug on Bug Capture

Learn how to record a bug on Bug Capture

Recording a bug on Bug Capture depends on how you are using Bug Capture.

After installation, the extension can be found behind the browser extensions menu (puzzle icon).

Pin the extension by clicking the pin icon to make it easier to find later on.

Pin the Bug Capture extension

Follow these steps to record a bug from the Bug Capture extension:

  1. Click the Bug Capture extension and then click the Record current tab button to start a recording.
    Click the button to start recording
  2. To end the recording, click the extension again or the stop button in the toolbar.
  3. Your complete recording is displayed. Now, click Upload to save and share the recording. Upload the recording

Follow these steps to record a bug from the Web SDK widget:

  1. After the Web SDK Widget has been installed, click the widget to open the recording window. With the default configuration, you should see a Report a bug widget at the bottom right corner.
    The Bug Capture default widget
    Note that the widget could look different if you have customized the widget.
  2. Click the Start recording button to initiate the recording, and the red stop button to end the recording.
    Widget showing the Start recording button
  3. Finally, add any additional information such as a description of the bug, and then click Submit to upload your recording.
    Widget showing the Submit button

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