Mumbai, India

Openings at Mumbai, India

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Open positions

  • Product Marketing Manager

    As a Product Marketing Manager, you will play a key role in developing our product positioning and messaging. You will develop our go-to-market strategy for every product, and execute flawless product launches by working with teams across the company including Product, Sales, Engineering and Design. This role will report to the Director Product Marketing and will be based in Mumbai.


    Key Responsibilities

     

    • Develop product positioning and messaging across channels that resonate with our core audiences: developers, with an eye toward decision-makers including QA managers, Engineering managers, and CTOs
    • Create and execute content strategy across channels based on a deep understanding of our users, our market and our products
    • Oversee the development of content across channels such as our website, blog, social media and developer communities.
    • Drive GTM strategy, and plan & execute product launches
    • Enable the sales teams by developing collateral and training materials that bring the product positioning to life with compelling narratives that are grounded in customer stories
    • Partner with teams across the company including Product and Sales to track the right metrics and execute campaigns that drive awareness and adoption on an ongoing basis


    Experience

     

    • 6- 12 years of overall experience in Product Management, Engineering, Product Marketing or Consulting
    • At least 3 years of experience in Product Marketing at a technology-based Software Product company
    • Proficient in defining and tracking success metrics
    • Experience working with Design teams
    • Experience in positioning technical products to both technical users and decision makers
    • Excellent oral and written communication skills

     

    Benefits

     

    • A competitive salary
    • Bonus and equity program
    • 100% company paid medical insurance
    • A flexible and generous vacation policy
    • Daily catered lunch and a all-you-can-eat snack bar

     

  • Content Marketing Strategist

    We are looking for a Content Marketing Strategist, who will be in charge of building a strong content strategy, scaling the content engine, and building product features to scale our content platform. You’ll need to be an expert at content platforms, and drive our content product end-to-end.

     

    Responsibilities:

     

    • Plan and execute keyword research for the content platform
    • You will organize, lead, and perform customer studies to find content building opportunities
    • Figure out customers search intent and collaborate with the content team to solve users problems
    • Analyse the content on a regular basis to find gaps and draw insights in building new content and modifying existing content
    • Build our content engine to drive website visitors and sign ups for BrowserStack
    • You will collaborate with SEO and SEM team to plan future content plan
    • You will collaborate and project manage with internal and external content writers to drive the content 
    • You will Orchestrate digital content strategies across different online channels
    • You will product manage different features for the content product

     

    Experience:

     

    • 6+ years of B2B SaaS startup experience
    • At least 4 year of experience writing content for the web
    • Past work experience with SEO tools and Google Analytics
    • Excellent writing and communication skills
    • A love of analytics and a consistent record of analyzing campaign performance and identifying significant insights to achieve your metrics
    • Deep understanding of the user journey and customer funnel
    • Big picture thinking and meticulous attention to detail – you’re able to quickly understand overall business objectives, build a well-aligned marketing strategy and drive yourself and relevant stakeholders towards execution. 
    • Inquisitive and innovative – test and learn mentality with a hunger to use the latest technology and methods to drive growth
    • Experience collaborating with and influencing executive management
    • Experience and desire for working in a start-up environment, chipping in to developing business infrastructure and energetically scaling a high growth business

     

    Benefits

     

    • A competitive salary
    • Bonus and equity program
    • 100% company paid medical insurance
    • A flexible and generous vacation policy
    • Daily catered lunch and a all-you-can-eat snack bar

     

  • Product Growth

    BrowserStack is looking for individuals to lead their product-led growth mandate in the growth team. Growth team members will manage strategy as well as implementation of initiatives spanning across acquisition, monetisation and retention that will deliver tangible business impact. This will be a high visibility and high impact role

     

    Key Responsibilities

     

    • You will lead multiple critical initiatives as a part of our Growth team in the online sales business unit. 
    • Own the multiple business metrics, help with business planning and goal setting, define strategy to achieve the goals  and deliver results to drive business growth
    • Analyse unstructured, ambiguous and complex challenges facing the organisation making judicious use of qualitative and quantitative data; gather insights, define problems and identify underlying opportunities
    • Make compelling recommendations; develop a tactical plan to execute and translate them into results
    • Setup the long term roadmap for achieving best-in-class business growth levels. 
    • Lead teams directly and indirectly to achieve the targets
    • Evaluate and track key performance indicators

     

    Experience

     

    • At least 6-12 years of relevant experience in a B2B/B2C Tech domain (We are hiring across levels)
    • Structured thinking, strong problem-solving skills with a solid business sense`
    • Proficient in analytics and should be able to develop actionable insights using data
    • Be able to multitask, prioritise, rapidly iterate and manage communications with different functions in a fast-paced startup environment
    • Strong interpersonal, communication and presentation skills. Comfortable working with leadership across all functions

     

    Benefits

     

    • A competitive salary
    • Bonus and equity program
    • 100% company paid medical insurance
    • A flexible and generous vacation policy
    • Daily catered lunch and a all-you-can-eat snack bar

Open positions

  • Product Management

    We are looking for a Product Manager & Senior Product Manager (PM & SPM) to join our product team. You’ll work with a squad solving challenging problems faced by engineering teams across the globe. You will own and be responsible for the critical engagement and business metrics of our products. You’ll focus on understanding our customers and market and help us ship features that our users love. Your responsibilities will include implementing new features, growing product adoption and helping prioritize and solve support requests.


    Key Responsibilities

     

    • Implement new features to solve critical problems that our users face in their development workflows
    • Talk to our users constantly and have a deeper understanding of the customer personas
    • Define what success means for every feature. Track and improve the defined metrics
    • Work closely with our engineering and design teams to simplify testing for our users
    • Collaborate with the GTM team and execute successful product launches


    Experience

     

    • 5 – 15 years of overall experience in Product Management or Engineering (Hiring Across Levels)
    • Passionate or hands-on about programming, software quality and DevOps
    • Able to understand and write code. Have prior experience building or using developer products
    • Strong grasp of basic tech concepts. Willingness to learn advanced ones.
    • Experience in web development, app development or automated testing is a plus

     

    Benefits

     

    • A competitive salary
    • Bonus and equity program
    • 100% company paid medical insurance
    • A flexible and generous vacation policy
    • Daily catered lunch and a all-you-can-eat snack bar

     

  • Product Analytics

    We are looking for a Senior Product Analytics & Lead Product Analytics to join our product team. As a Product Analyst, you will have end-to-end ownership of the data guiding product decisions. You will work closely with product managers and other squad members to enable data driven hypothesis generation, experimentation and problem solving.

     

    Key Responsibilities

     

    • Use quantitative analysis to see beyond the numbers and understand what drives customer adoption of our products
    • Leverage insights from data to help product managers, designers, and engineers to decide which features to build and why
    • Design experiments and interpret the results using analytics, research methodologies, and statistical techniques
    • Create dashboards and reports to regularly communicate results and monitor key product metrics
    • Drive data mindset in the team, guide methodology, support and execute testing, and be a quality gatekeeper on data leading to product decisions
    • Present findings and analysis to senior management to inform business decisions

     

    Experience

     

    • 3 to 6 years of experience in Product Analytics or other forms of data analysis
    • Solid understanding of statistical methods and experiment designs
    • Excellent SQL skills and experience in at least one scripting language (Python or R preferred)
    • Ability to learn and adapt to new methodologies and approaches to data collection and data analysis
    • Ability to clearly and effectively communicate the results of complex analyses

     

    Benefits

     

    • A competitive salary
    • Bonus and equity program
    • 100% company paid medical insurance
    • A flexible and generous vacation policy
    • Daily catered lunch and a all-you-can-eat snack bar

Open positions

  • Automation Support Engineer

    What do Microsoft, The Gap, Royal Bank of Scotland, Lockheed Martin, and top Open Source projects like JQuery have in common? They all use BrowserStack, as do over 25,000 other customers!

    BrowserStack is the innovation leader in the fast-growing market for automated application testing. Since launching in 2011, our mission has been bold yet simple: To be the testing infrastructure for the internet. 6 years and billions of tests later, we are ready for our next phase of hyper-growth. Bootstrapped for the first 6 years, we continue to be profitable since inception with a near exponential growth in customers around the globe. Recently, we closed $50M in Series A funding from Accel

    Are you the one who is willing to work in a very unique and challenging role which will push your knowledge to the next level by allowing you to interact with the best in the industry and learn from them on a daily basis?

    As an Automate Support Engineer, you will help resolve core technical issues related to BrowserStack products which cater to the automated testing requirements of our customers around the globe. We are looking for dynamic individuals with a logical & research-oriented approach towards problem-solving. You will closely liaise with developers to solve customer problems and will be constantly learning as we go.

     

    Responsibilities:

     

    • Provide 24 X 7 enterprise support to BrowserStack customers
    • Active debugging on user test cases to ensure that they run across all browser platforms
    • Respond to public queries around BrowserStack products on forums
    • Collaborate with Engineering, Product Management & Sales teams to fix product issues quickly & to provide product improvement ideas
    • Actively contribute to the public & internal Knowledge-base

     

    Requirements:

     

    • Minimum 1-year experience in Web support /Application support roles
    • Strong incline towards customer interaction
    • Excellent command over written & spoken English
    • Basic knowledge of at least one programming language like Ruby, Python, Java, PHP, etc.
    • Basic understanding of APIs, bash or cURL scripting
    • Basic understanding of Web Technologies and architecture

     

    Benefits:

     

    Our benefits include a competitive salary, bonus, and equity program, 100% company-paid medical insurance, a flexible and generous vacation policy, daily catered lunch, free snacks, etc.

  • Senior Product Support Engineer

    We are looking for a Product Support Engineer, you will help resolve core technical issues related to BrowserStack products which cater to cross-browser/App testing requirements of our customers around the globe. We are looking for dynamic individuals with a logical & research oriented approach towards problem solving. You will closely liaise with developers to solve customer problems and will be constantly learning as we go.

     

    Responsibilities:

    • Provide 24X7 enterprise support for BrowserStack products, mostly over email
    • Address core technical queries related to BrowserStack products
    • Troubleshoot network connectivity problems between customers’ Enterprise networks and BrowserStack cloud. This typically involves understanding of web protocols like HTTP, HTTPS, proxy and reverse proxy
    • Perform cause analysis of customer issues via in-depth research and analysis using information from logs, in-house tools and scalable test beds
    • Collaborate with Engineering, Product Management & Sales teams to fix product issues quickly & to provide product improvement ideas
    • Actively contribute to the public & internal Knowledge-base

     

    Requirements:

    • Minimum 4+ years of experience in a Global customer service/Tech Support role
    • Strong incline towards customer interaction
    • Excellent command over written & spoken English
    • Good understanding of Web Technologies and architecture like TCP/IP, UDP, HTTP, HTTPS, SSL, DNS etc
    • Basic knowledge and exposure to HTML, CSS and JavaScript would be an advantage

     

    Benefits:
    • Our benefits include a competitive salary, bonus and equity program, 100% company paid medical insurance, a flexible and generous vacation policy, daily catered lunch, free snacks etc.
  • Senior Automation Support Engineer

    We are looking for Automate Support Engineer, you will help resolve core technical issues related to BrowserStack products which cater to the automated testing requirements of our customers around the globe. We are looking for dynamic individuals with a logical & research oriented approach towards problem solving. You will closely liaise with developers to solve customer problems and will be constantly learning as we go.

     

    Responsibilities:

    • Provide 24 X 7 enterprise support to BrowserStack customers
    • Active debugging on user test cases to ensure that they run across all browser platforms
    • Respond to public queries around BrowserStack products on forums
    • Collaborate with Engineering, Product Management & Sales teams to fix product issues quickly & to provide product improvement ideas
    • Actively contribute to the public & internal Knowledge-base

     

    Requirements:

    • Minimum 4 + years experience in Web support /Application support roles
    • Strong incline towards customer interaction
    • Excellent command over written & spoken English
    • Basic knowledge of at least one programming language like Ruby, Python, Java, PHP etc.
    • Basic understanding of APIs, bash or cURL scripting
    • Basic understanding of Web Technologies and architecture.

     

    Benefits:
    • Our benefits include a competitive salary, bonus and equity program, 100% company paid medical insurance, a flexible and generous vacation policy, daily catered lunch, free snacks etc.

Open positions

  • Senior Software Engineer

    Are you the one who wants to work on a tech-heavy product, and the challenging technical problems that it entails? Problems vary, and can be as diverse as scaling the product smoothly as the company grows, to setting up a device farm, or solving streaming issues through a browser, without the use of plugins. Will you be excited for the challenge to transform and think critically on many computer science disciplines including product design, usability, building APIs and user-centric online applications, business logic, scaling performance, and 24×7 reliability?

    Job Responsibilities

    • Writing high quality code, participating in code reviews, designing/architecting systems of varying complexity and scope, and creating high quality documentation supporting the design/coding tasks
    • Lead out team meetings, stand-ups, and architecture/design discussions
    • Identify areas of improvement in our frameworks, tools, processes and strive to make them better. Evaluate our success metrics and evolve our reporting systems
    • Works on the web application layer, backend, systems, streaming and other associated technology to build our product and components
    • Find solutions and solve issues around a variety of operating systems or programming languages
    • Researching new technologies and adapt them to BrowserStack requirements
    • Own and commit to all your work, and be accountable for your results
    • Using and understanding code from Open Source
    • Teaching others how to use new software
    • Willing to learn new programming languages and databases
    • Able to write efficient SQL queries and design schemas for relational databases
    • Participate in a culture of code reviews, writing tech specs, and collaborating closely with other people (no lone wolves)
    • Produce high quality software that is unit tested, code reviewed, and checked in regularly for continuous integration
    • Develop multi-tier scalable, high-volume performing, and reliable user-centric applications that operate 24×7
    • Scale distributed applications, make architectural trade-offs applying synchronous and asynchronous design patterns, write code, and deliver with speediness and quality

    Required Qualifications

    • Good experience in at least one scripting language: Ruby, Nodejs, Python, AppleScript, Unix shell or similar
    • Familiarity with one compiled language: C, Java, Go or similar
    • Good knowledge of operating systems and networking concepts
    • Reasonable knowledge of Windows and/or Linux operating systems
    • Ability to work on Windows and Linux platform below the application layer, including file systems, kernels, custom installations, shell scripting, internal APIs, etc
    • Aggressive problem diagnosis and creative problem solving skills
    • Startup mentality, high willingness to learn, and hardworking
    • Experience of 3-6 years
  • Security Engineer
    Are you are the one who wants to work on a tech-heavy product, and the challenging technical problems that it entails? Problems vary, and can be as diverse as scaling the product smoothly as the company grows, to setting up a device farm, or solving streaming issues through a browser, without the use of plugins. Will you be excited for the challenge to transform and think critically on many computer science disciplines including product design, usability, building APIs and user-centric online applications, business logic, scaling performance, and 24×7 reliability?

    Job Responsibilities:

    • Introduce and Build a culture of security engineering @ BrowserStack
    • Does not take a check the box mentality to security
    • Be a champion for Information Security within the company and to external parties
    • Knowledge of Internet protocols (e.g., TCP/IP, BGP, OSPF, TACACS, IPSEC, SNMP, SYSLOG)
    • Lead the development and oversight of required corrective action plans relating to security risks and compliance requirements
    • Identify and fix vulnerabilities across our platform and make services out of it.
    • Web applications
    • Mobile apps
    • Servers: linux, OS X, Windows, Android, iOS
    • Drive proactive identification of threats to the environment and rapid deployment of countermeasures
    • Interact directly with the security community regarding vulnerabilities and threats
    • Analyze, assess, and respond to various internet threats
    • Understand the security needs of internal and external stakeholders, regulators, and auditors
    • Conduct Vulnerability Assessments, Penetration Testing, Device Hardening, Application Security Assessments
    • Develop and implement automation for functional security tests
    • Insatiable attitude towards secure and quality products

    Required Qualifications:

    • Bachelor’s Degree in Computer Science or 3+ years relevant experience
    • At least 2 years of experience in system, network and/or application security engineering
    • Understanding of common vulnerabilities in web and mobile applications
    • Experience with application security architecture and Code Review
    • Contributions to the security community (public research, blogging, presentations, etc)
    • Excellent communication, documentation, work prioritization and analytical skills.
  • Test Engineer
    Are you the one who is so empathetic towards a customer that you can wade thru engineering teams to get them deserving quality? Are you the one who operates with attention to details and highlight it to stakeholders? Have you solved tough engineering problems, led teams and can drive highly-visible initiatives cross-team? Can you take ownership of creating and executing test plans and developing test strategy for critical system components and be responsible for analyzing test coverage and coordinating review and feedback from the cross-functional team?
    Job responsibilities:● Document and executing test cases for new products or features

    ● Write automated integration/acceptance tests for the new feature developed using Selenium web driver, cucumber in Ruby

    ● Work closely with software engineers/developers and peers in team for E2E and feature manual testing

    ● Integrate with product development teams in BrowserStack to support them in maintaining high quality standards

    ● Ability to quickly adapt and learn new technologies. Hence, maintain high technical excellence; striving for better automation

    ● Implement solutions for the challenges observed during automation

    ● Handling DevOps for continuously deploying code to different environments with ability to debug environmental issues

    Required Qualifications:

    ● BE and/or MS in Computer Science or a related field
    ● Strong organizational and problem solving skills with great attention to detail, critical thinking, debugging, solid communication, with the ability to track multiple test executions simultaneously and report results
    ● < 4 yrs years of software development and testing experience
    ● Experience in Automation for UI and Mobile application (Selenium and Appium)
    ● Experience in testing mobile apps in iOS, Android OS
    ● Talent and expertise in white box testing
    ● Exposure to Performance or any other Non-Functional testing
    ● Exposure to basic mobile app development in android and iOS
    ● Experience working with, customizing, and extending test automation frameworks
    ● Strong coding skills, proficient in at least one object-oriented programming or scripting language (e.g. Java, Python, Ruby)
    ● Excellent in Computer Science fundamentals in object-oriented design, data structures, algorithms for common software problems, complexity analysis and aptitude for problem solving
    ● Knowledge of test methodology and tools, software testing standards, methods and conventions, build systems, and the product development cycle
    ● Experience with one or more continuous integration tools (e.g. Jenkins), version control systems (e.g. Git)
    ● Exposure to DevOps automation looks like Ansible would be a plus
    ● Shows creativity and initiative to improve product test coverage and effectiveness
  • Director of Engineering

    What do Microsoft, The Gap, Royal Bank of Scotland, Lockheed Martin, and top Open Source projects like JQuery have in common? They all use BrowserStack, as do over 25,000 other customers!

    BrowserStack is the industry-leading, cloud web and mobile testing platform that enables developers to test their websites and apps on different operating systems and mobile devices. Since launching in 2011, our mission has been bold yet simple: To be the testing infrastructure for the internet. 6 years and billions of tests later, we are ready for our next phase of hyper-growth. Bootstrapped for the first 6 years, we continue to be profitable since inception with a near exponential growth in customers around the globe. Recently, we closed $50M in Series A funding from Accel

    We are looking for a visionary, with a stellar technical background. If you believe you are a strong leader and have a passion to solve problems, then read along.

     

    Job Responsibilities:

     

    • Ownership for product delivery, performance, impeccable software quality, and configuration management
    • Hands-on management with deep-dive into the details of software design, implementation and debugging
    • Manage multiple projects across a wide breadth of technologies, coordinate dependencies, and interactions with other internal teams and external partners
    • Attract, hire, retain, motivate and mentor entire engineering function
    • Guide your teams in developing roadmaps for the system and product growth, then identify, plan, and execute projects to support that growth

     

    Requirements:

     

    • Loves coding
    • Strong competence & capability in scalable web back-end, video processing, and streaming, full-stack networking, and all genres of platforms technologies (mobile and desktop)
    • Experience in hiring and nurturing teams to become a top-notch high performing and motivated engineering team
    • Scaling the organization with strong leadership skills & outside-in approach
    • Hands-on experience in developing, designing & scaling complex systems both horizontally & vertically
    • Be an inspirational leader with a passion to solve real problems
    • Experience: 9 + years in renowned product companies

     

    Benefits:

     

    Our benefits include a competitive salary, bonus and equity program, 100% company-paid medical insurance, a flexible and generous vacation policy, daily catered lunch, free snacks etc.

  • Engineering Manager

    Are you the one who can manage the tech roadmap of one of our products, end to end product development and ready to contribute to software product development strategy? Are you a hands-on manager and ready to contribute to design, development, architecture and solve complex engineering problems? Are you someone who can manage the engineering initiatives and bring fresh perspective to our engineering processes, build robust systems, ensuring delivery of product roadmaps, engineering culture, nurturing and helping engineers with these tough problems?

    Job Responsibilities

    • Develop & deliver complex systems. You will be handling innovation and responsible for identifying areas of continuous improvement/betterment of product development lifecycle. Operate with scale and speed amidst flux, there is just a LOT happening @ BrowserStack
    • Setup best practices for development and champion their adoption and at the same time Architect and design technically robust, flexible and scalable solutions
    • Develop roadmaps for system and product growth, and then ensure timely execution and quality delivery
    • Focus on details of software development, design, implementation and debugging
    • Have high technical competence, strong technical background with track record of individual technical accomplishments – Ability to play the role of the architect for the team
    • Work with designers, business analysts, and product managers to estimate and plan projects in an Agile environment
    • Mentor your team! Our world-class software engineers are just getting started — and as a manager, you guide the way and set-up examples by coming up with best design and solutions to complex engineering problems
    • Create clear career paths for team members and help them grow with regular and deep mentoring; Perform regular performance evaluation and share and seek feedback
    • You not only have the technical chops to roll up sleeves and provide technical leadership to major projects but also build and manage Leads along with their team of 7-10 top notch engineers

    Required Qualifications

    • Strong grasp of scalable web back-end, streaming, full stack development, good experience in handling production and performance issues and all genres of platforms technologies
    • Deep understanding of technologies and architecture in a highly scalable and available set-up
    • Deep understanding & expertise with highly transactional, large relational and complex web/desktop based systems
    • Experience hiring and growing a top notch engineering team, and scaling the organization. Start-up experience will be highly preferred
    • Solid understanding of business processes and the application of technology to implement and thereafter streamline them
    • Strong leadership and communication skills
    • Hands-on experience in Developing, designing & scaling complex systems both horizontally & vertically
    • Experience: 7-9 years of experience in good product based companies and preferably product start-ups
    • A strong vision and excitement for contributing in growth of an amazing product start-up
  • Customer Engineer

    Description

    What do Microsoft, The Gap, Royal Bank of Scotland, Lockheed Martin, and top Open Source projects like JQuery have in common? They all use BrowserStack, as do over 25,000 other customers!

    BrowserStack is the industry-leading, cloud web and mobile testing platform that enables developers to test their websites and apps on different operating systems and mobile devices. Since launching in 2011, our mission has been bold yet simple: To be the testing infrastructure for the internet. 6 years and billions of tests later, we are ready for our next phase of hyper growth. Bootstrapped for the first 6 years, we continue to be profitable since inception with a near exponential growth in customers around the globe. Recently, we closed $50M in Series A funding from Accel

    Reporting to the Senior Manager – Customer Engineering, you will be part of a growing, high-performing team that partners with sales to deliver revenue growth. You love technology in all forms and live on the bleeding edge of agile software development and testing technologies. You enjoy solving hard problems and are a born collaborator. This is an extremely hands-on position in a typical start-up environment, so we are looking for motivated self-starters who aren’t afraid to roll-up their sleeves and contribute across the entire sales cycle.

    Responsibilities:

    • Lead customer engineering activities includes technical discovery, RFP responses, technical value proposition, architectural guidance in partnership with sales team, to help new & existing customers.
    • Be the architect and owner for the prospect’s end-to-end technical evaluation of BrowserStack; deliver on revenue plan for as technical advisor for fortune 500 companies
    • Devising smart engineering solutions to enable customers to reach their development goals with BrowserStack. You will get opportunities to learn & develop on different technologies as per the customer needs. This involves programming, security, networks, etc.
    • Design and lead comprehensive technical sessions in the sales cycle – mapping out the prospect’s unique workflows, and organisational goals – leading to a clear understanding of the BrowserStack’s value proposition in the customer’s evaluation; design and conduct comprehensive solution demonstrations
    • Develop a deep understanding of the BrowserStack technology portfolio and the competitive landscape for automated application and browser testing solutions
    • Work with cross-functional teams in ensuring ongoing customer success; Capture technical product feedback from customers and relay it to product with relevant market insights to enhance product teams.
    • Research market trends on cloud testing & related products using data driven approach to help product team with relevant insight.

    Requirements

    • 3-5 years of engineering experience in the B2B SaaS space
    • Consulting and client interaction would be a bonus
    • B.S. degree Computer Science / Technical discipline; Familiarity with agile software development and deployment methodologies and the modern Software Development Life Cycle (SDLC), associated toolsets and best practices
    • Some combination of experience in: Programming (Java, C#, Python, Ruby, JavaScript); Dev. Tools and IDEs (Eclipse, IntelliJ IDEA, Visual Studio, Maven, Git); Automation frameworks (JUnit/NUnit, TestNG, Selenium, Appium, Calabash, Cucumber, HP QTP/UFT, ALM); Continuous Integration (CI) tools (Jenkins, Bamboo, TeamCity, Microsoft TFS/VSTS); Networking and security protocols (TCP/IP, HTTP, SSL, VPNs, IPSEC, firewalls)
    • Disciplined self-starter, does whatever it takes in order to succeed
    • Ability to work well in a highly dynamic / team environment; excellent communication skills; strong team player

    Opportunities in this Role:

    • Tech – Learning about huge enterprises tech stack
    • Tech – Opportunity to get involved in different languages & frameworks
    • Tech – Building systems for debugging & scaling
    • Customer – Talking to industry leaders

    Benefits

    Our benefits include a competitive salary, bonus and equity program, 100% company paid medical insurance, a flexible and generous vacation policy, daily catered lunch, free snacks etc.

  • Frontend – Team Lead

    Description

    What do Microsoft, The Gap, Royal Bank of Scotland, Lockheed Martin, and top Open Source projects like JQuery have in common? They all use BrowserStack, as do over 25,000 other customers!

    BrowserStack is the industry’s most reliable cloud web and mobile testing platform, used by more than 2 million developers across 135 countries. More than 25,000 global companies rely on BrowserStack, including industry leaders like Microsoft, ING, Mastercard, Dow Jones, Garmin, National Geographic, Volvo, NRK, HubSpot, Walt Disney, and AngularJS, to name a few. With offices in San Francisco, Mumbai and Dublin, BrowserStack is privately held and backed by Accel.

     

    Requirements

    Are you the one who can manage the tech roadmap of one of our products, handle end to end product development and are ready to contribute to software product development strategy? Are you a hands-on manager and ready to contribute to design, development, architecture and solve complex engineering problems? Are you someone who can manage the engineering initiatives and bring fresh perspective to our engineering processes, build robust systems, ensuring delivery of product roadmaps, engineering culture, nurturing and helping engineers with these tough problems?

     

    Job Responsibilities

     

    • Develop & deliver complex systems. You will be handling innovation and responsible for identifying areas of continuous improvement/betterment of product development lifecycle. Operate with scale and speed amidst flux, there is just a LOT happening @ BrowserStack
    • Setup best practices for development and champion their adoption and at the same time Architect and design technically robust, flexible and scalable frontend solutions
    • Develop roadmaps for system and product growth, and then ensure timely execution and quality delivery
    • Focus on details of software development, design, implementation and debugging
    • Have high technical competence, strong technical background with track record of individual technical accomplishments – Ability to play the role of the architect for the team
    • Work with designers, business analysts, and product managers to estimate and plan projects in an Agile environment
    • Mentor your team! Our world-class software engineers are just getting started — and as a manager, you guide the way and set-up examples by coming up with best design and solutions to complex engineering problems
    • Create clear career paths for team members and help them grow with regular and deep mentoring; Perform regular performance evaluation and share and seek feedback
    • You not only have the technical chops to roll up sleeves but also to provide technical leadership to 2-3 top notch engineers

     

    Required Qualifications

     

    • Strong grasp of scalable web front-end, full stack development, good experience in handling production and performance issues and all genres of platforms technologies
    • Deep understanding of technologies and architecture in a highly scalable and available set-up
    • Deep understanding & expertise with highly transactional, large relational and complex web/desktop based systems
    • Experience hiring and growing a top notch engineering team, and scaling the organization. Start-up experience will be highly preferred
    • Solid understanding of business processes and the application of technology to implement and thereafter streamline them
    • Strong leadership and communication skills
    • Hands-on experience in Developing, designing & scaling complex systems both horizontally & vertically
    • Experience 5 – 8 years of experience in good product based companies and preferably product start-ups
    • A strong vision and excitement for contributing in growth of an amazing product start-up

    Benefits

     

    We believe in direct ownership of ideas and responsibilities in an environment where you get to learn a wide array of bleeding-edge skills. We’re looking for talented, passionate and creative people, willing to give their 100 percent to building a high-class web product. In exchange, we’ll provide you with some fantastic perks and benefits:

    • Competitive salary
    • Macbook Pro
    • Free lunch
    • 25 days paid vacation per year
    • Medical insurance
    • A cosy office set-up with a friendly and fun loving environment
    • Team outings
  • Tech Lead

    What do Microsoft, The Gap, Royal Bank of Scotland, Lockheed Martin, and top Open Source projects like JQuery have in common? They all use BrowserStack, as do over 25,000 other customers!

    BrowserStack is the industry-leading, cloud web and mobile testing platform that enables developers to test their websites and apps on different operating systems and mobile devices. Since launching in 2011, our mission has been bold yet simple: To be the testing infrastructure for the internet. 6 years and billions of tests later, we are ready for our next phase of hyper growth. Bootstrapped for the first 6 years, we continue to be profitable since inception with a near exponential growth in customers around the globe. Recently, we closed $50M in Series A funding from Accel

    Are you the one who wants to work on a tech ­heavy product, and the challenging technical problems that entails. Problems vary, and can be as diverse as scaling the product smoothly as the company grows, to setting up a device farm, or solving streaming issues through a browser, without the use of plugins. The ideal candidate will be excited for the challenge to transform and think critically on many computer science disciplines including product design, usability, building APIs and user ­centric online applications, business logic, scaling performance, and 24×7 reliability

    Job Responsibilities

    • Works on the web application layer, backend, systems, streaming and other associated technology to build our product and components
    • Find solutions and solve issues around a variety of operating systems or programming languages
    • Researching new technologies and adapt them to BrowserStack requirements
    • Own and commit to all your work, and be accountable for your results
    • Using and understanding code from Open Source
    • Teaching others how to use new software
    • Willing to learn new programming languages and databases
    • Able to write efficient SQL queries and design schemas for relational databases
    • Participate in a culture of code reviews, writing tech specs, and collaborating closely with other people (no lone wolves)
    • Produce high quality software that is unit tested, code reviewed, and checked in regularly for continuous integration
    • Develop multi ­tier scalable, high­ volume performing, and reliable user­ centric applications that operate 24×7
    • Scale distributed applications, make architectural trade­offs applying synchronous and asynchronous design patterns, write code, and deliver with speediness and quality

    Requirements

    • Good experience in at least one scripting language: Ruby, Nodejs, Python, AppleScript, Unix shell or similar
    • Familiarity with one compiled language: C, Java, C ++, Go or similar
    • Good knowledge of operating systems and networking concepts
    • Reasonable knowledge of Windows and/or Linux operating systems
    • Ability to work on Windows and Linux platform below the application layer, including file systems, kernels, custom installations, shell scripting, internal APIs, etc
    • Aggressive problem diagnosis and creative problem solving skills
    • Startup mentality, high willingness to learn, and hardworking
    • Experience of 6+ years

    Benefits

    Our benefits include a competitive salary, bonus and equity program, 100% company paid medical insurance, a flexible and generous vacation policy.

  • Software Development Engineer in Test

    What do Microsoft, The Gap, Royal Bank of Scotland, Lockheed Martin, and top Open Source projects like JQuery have in common? They all use BrowserStack, as do over 25,000 other customers!

    BrowserStack is the industry-leading, cloud web and mobile testing platform that enables developers to test their websites and apps on different operating systems and mobile devices. Since launching in 2011, our mission has been bold yet simple: To be the testing infrastructure for the internet. 6 years and billions of tests later, we are ready for our next phase of hyper growth. Bootstrapped for the first 6 years, we continue to be profitable since inception with a near exponential growth in customers around the globe. Recently, we closed $50M in Series A funding from Accel

    Are you are the one who wants to work on a tech-heavy product, and the challenging technical problems that it entails? Problems vary, and can be as diverse as scaling the product smoothly as the company grows, to setting up a device farm, or solving streaming issues through a browser, without the use of plugins. Will you be excited for the challenge to transform and think critically on many computer science disciplines including product design, usability, building APIs and user-centric online applications, business logic, scaling performance, and 24×7 reliability?

    Requirements

    • Create, maintain, and execute test specifications and test cases
    • Perform integrity and regression testing using a combination of manual and automated techniques
    • Writing and executing automated tests for new features
    • Follow, Identify and implement best practices/opportunities to improve the QA process
    • Mentoring the juniors.
    • Work with Engineering and Product teams to identify high-impact issues

    Key Skills

    • 3+ years of experience writing automated tests using automation frameworks and tools, such as Selenium, Cypress, testcafe, Appium, PhantomJS or Capybara, qtest is preferred
    • Strong technical and analytic skills; ability to understand complex systems and design tests around integration and interface points
    • Knowledge of Ruby or JavaScript; or the ability to learn them quickly
    • Experience in mobile testing preferred
    • Basic knowledge of SQL
    • Experience working on Agile skills
    • Knowledge of general QA procedures and methodologies, as well as software development fundamentals
    • Highly detail-oriented
    • Excellent communication skills
    • Commitment to quality and a positive, collaborative attitude and approach to testing
    • Extremely self-motivated; able to identify opportunities for improvement, and tackle them without external direction
    • Comfortable working in a fast-paced, constantly changing atmosphere
    • Bachelor’s degree in a technical field preferred

    Benefits

    Our benefits include a competitive salary, bonus and equity program, 100% company paid medical insurance, a flexible and generous vacation policy, daily catered lunch, free snacks etc.

  • Senior Product Support Engineer

    We are looking for a Product Support Engineer, you will help resolve core technical issues related to BrowserStack products which cater to cross-browser/App testing requirements of our customers around the globe. We are looking for dynamic individuals with a logical & research oriented approach towards problem solving. You will closely liaise with developers to solve customer problems and will be constantly learning as we go.

     

    Responsibilities:

    • Provide 24X7 enterprise support for BrowserStack products, mostly over email
    • Address core technical queries related to BrowserStack products
    • Troubleshoot network connectivity problems between customers’ Enterprise networks and BrowserStack cloud. This typically involves understanding of web protocols like HTTP, HTTPS, proxy and reverse proxy
    • Perform cause analysis of customer issues via in-depth research and analysis using information from logs, in-house tools and scalable test beds
    • Collaborate with Engineering, Product Management & Sales teams to fix product issues quickly & to provide product improvement ideas
    • Actively contribute to the public & internal Knowledge-base

     

    Requirements:

    • Minimum 4+ years of experience in a Global customer service/Tech Support role
    • Strong incline towards customer interaction
    • Excellent command over written & spoken English
    • Good understanding of Web Technologies and architecture like TCP/IP, UDP, HTTP, HTTPS, SSL, DNS etc
    • Basic knowledge and exposure to HTML, CSS and JavaScript would be an advantage

     

    Benefits:
    • Our benefits include a competitive salary, bonus and equity program, 100% company paid medical insurance, a flexible and generous vacation policy, daily catered lunch, free snacks etc.

Open positions

  • Mid Enterprise – Account Executive

    Description

     

    What do Microsoft, The Gap, Royal Bank of Scotland, Lockheed Martin, and top Open Source projects like JQuery have in common? They all use BrowserStack, as do over 25,000 other customers!

    BrowserStack is the innovation leader in the fast-growing market for automated application testing. Since launching in 2011, our mission has been bold yet simple: To be the testing infrastructure for the internet. 6 years and billions of tests later, we are ready for our next phase of hyper-growth. Bootstrapped for the first 6 years, we continue to be profitable since inception with a near exponential growth in customers around the globe. Recently, we closed $50M in Series A funding from Accel

    The sales enablement senior associate will be responsible for supporting the sales enablement manager and for working closely with sales, sales operations and other functions to ensure alignment across all functions.

    We are looking for a dynamic Sales AE who has a passion for sales with a keen interest in developing sales teams and a hunger to achieve targets. The key focus will be to build and execute account growth strategy, enabling end to end sales process, hiring and mentoring talent.

    The account executive role encompasses lead generation and conversion to closing business with prospects and customers. The team consists of account executives responsible for outbound lead generation for small to medium business accounts and enterprise accounts. They will be responsible for conversion of both inbound and outbound leads generated by the SDR and BDR teams respectively.

    The team is based in Mumbai, with lead coverage around the globe, and sales coverage for all territories across the globe.

     

    Responsibilities

     

    • Establish annual and quarterly sales quotas for regions and territories along with the Global Director for Direct Sales and Sales Operations.
    • Partner and collaborate with sales enablement and tech support teams.
    • Conduct sales enablement programs, quarterly business reviews and sales kick off’s.
    • Works with sales operations and sales leadership to assign sales team members appropriate territories.
    • Implement team sales programs by developing sales action plans.
    • Ensure consistent use of salesforce.com and related solutions.
    • Drive development of domain and functional skills with the support of technical teams.
    • Employ a value-based solution selling methodology to drive these leads through a high-velocity pipeline.
    • Execute all phases of the pipeline, and push deals through the sales cycle towards closure.
    • Work collaboratively with other team members to achieve team targets.

    Requirements

     

    4-8 years of quantifiable, new logo acquisition sales in B2B software with a strong track record of success; experience with full lifecycle of enterprise sales from qualification, solution definition to closing.

    Domain:
    Understanding the cloud computing/communication business model and enjoy selling to a technical audience, while building mutual trust.

    Personal:

    • Embrace a value-based and solution-oriented approach to selling, ensuring your customers receive value from the products they buy from you.
    • Strong problem-solving skills.
    • Effective and collaborative communication skills.
    • Working with global stakeholders from cross-cultural backgrounds.

    Functional:

    • Strong sales orientation and should possess a strong drive towards target achievement.
    • Forecast sales and plan the targets accordingly.
    • Experience with salesforce.com and related CRM applications.

    Benefits

     

    Our benefits include a competitive salary, bonus and equity program, 100% company-paid medical insurance, a flexible and generous vacation policy, etc

  • Sales Data Analyst

    About the Company

     

    What do Microsoft, The Gap, Royal Bank of Scotland, Lockheed Martin, and top Open Source projects like Angularjs have in common? They all use BrowserStack, as do over 25,000 other Customers! Since launching in 2011, our mission has been bold yet simple: To be the testing infrastructure for the internet.

    BrowserStack is the innovation leader in the fast-growing market for automated application testing. 9 years and billions of tests later, we are ready for our next phase of hyper-growth. Bootstrapped for the first 6 years, we continue to be profitable since inception with a near exponential growth in customers around the globe. In 2018, we closed $50M in Series A funding from Accel.

     

    About the role

     

    • Hands-on experience in building data models and tracking key performance metrics
    • Use statistical tools to interpret data sets, paying attention to trends and patterns valuable for diagnostic and predictive analytics efforts
    • Using SQL data queries, help answer specific business questions by writing a clear, usable project plan and executing with minimal guidance
    • Develop and implement databases, data collection systems, data analytics and other strategies that optimize statistical efficiency and quality
    • Data Modelling & Visualizations – Build/maintain historic data for the function and create forecasting models for futuristic projections
    • Expertise in BI tools (preferably Looker), building and maintaining enterprise-level dashboards. Passion for Data Visualization and driving user adoption of dashboards
    • Provide ongoing support in the design and execution of new sales tactics, strategies and campaigns

    Requirements

     

    • 5 years of experience in data analytics
    • BS in Mathematics, Economics, Computer Science, Information Management or Statistics
    • Strong knowledge of and experience with databases (SQL etc), programming (Python, R)
    • Knowledge of statistics and experience using statistical packages for analysing datasets (Excel, SPSS, SAS etc)
    • Strong analytical skills with the ability to collect, organise, analyse, and disseminate significant amounts of information with attention to detail and accuracy

    Benefits

     

    Our benefits include a competitive salary, bonus and equity program, 100% company-paid medical insurance, a flexible and generous vacation policy, etc.

  • Mid Enterprise – Senior Sales Account Executive

    About BrowserStack

     

    BrowserStack is a leading cloud platform for testing software applications and Internet sites. Since our founding in India, in 2011, we have experienced tremendous growth in market acceptance, customer success and business results. More than 25,000 customers around the world use our software delivered as a service (SaaS) to test over 1000 combinations of browsers, operating systems and real mobile devices across a network of global data centres. We bring the power of fast, automated testing to some of the world’s most respected and innovative companies across a wide variety of industries like Microsoft, TD Ameritrade, Garmin, The Gap, mytoys, LaPoste, National Geographic, Ferrero, PG&E, NRK, Volvo, Dow Jones, Fleetmatics, Adidas, Nordstrom, Cisco, AXA, Barclays, Nike etc. www.browserstack.com

     

    Why BrowserStack?

     

    • Rapidly-growing, profitable, pre-IPO company with a global customer base and great product-market fit
    • Opportunity to get in early on company’s hyper-growth phase, create a huge impact and grow personally and professionally
    • Drive the next generation of innovation in B2B SaaS sales operations and enablement with a company that is willing to take risks, reward experimentation and fail early and often
    • Work with a world-class team of engineers and business leaders in a global, multi-cultural environment that values customer centricity, collaboration and results
    • Opportunity to lead and shape the culture of a young and dynamic startup that is changing the rules of the B2B SaaS game and making a difference

     

    About Role

     

    We are looking for a dynamic Sales Account Executive who has the passion for sales and a hunger to achieve targets. The key focus will be to build and execute account growth strategy, enabling end to end sales process, hiring and mentoring talent.

    The role encompasses lead generation and conversion to closing business with prospects and customers. The team consists of Account Executives responsible for outbound lead generation for small to medium business accounts and enterprise accounts. They will be responsible for conversion of both inbound and outbound leads generated by the SDR and BDR teams respectively.

    The team is based in Mumbai, with lead coverage around the globe, and sales coverage for all territories across the globe.

     

    Key Responsibilities

     

    • Establish annual and quarterly sales quotas for regions and territories along with the Global Director for Direct Sales and Sales Operations.
    • Groom and mentor the team of account executives. Develop a world-class sales team.
    • Partner and collaborate with sales enablement and tech support teams.
    • Conduct sales enablement programs, quarterly business reviews and sales kick off’s.
    • Works with sales operations and sales leadership to assign sales team members appropriate territories.
    • Implement team sales programs by developing sales action plans.
    • Ensure consistent use of salesforce.com and related solutions.
    • Drive development of domain and functional skills with the support of technical teams.
    • Employ a value-based solution selling methodology to drive these leads through a high-velocity pipeline.
    • Execute all phases of the pipeline, and push deals through the sales cycle towards closure.
    • Work collaboratively with other team members to achieve team targets.

    Requirements

     

    • 7-10 years of quantifiable, new logo acquisition sales in B2B software with a strong track record of success
    • Experience with full lifecycle of enterprise sales from qualification, solution definition to closing. End to end sales experience
    • Experience in B2B SaaS / Technology Selling / Solution Selling
    • Outbound experience only
    • Motivation/ Hunger/ Passion

     

    Domain

    Understanding the cloud computing/communication business model and enjoy selling to a technical audience, while building mutual trust.

    Personal

    • Embrace a value-based and solution-oriented approach to selling, ensuring your customers receive value from the products they buy from you.
    • Strong problem-solving skills.
    • Leadership skills – thought leadership focussed on impact and action.
    • Effective and collaborative communication skills.
    • Working with global stakeholders from cross-cultural backgrounds.

    Functional

    • Strong sales orientation and should possess a strong drive towards target achievement.
    • Forecast sales and plan the targets accordingly.
    • Experience with salesforce.com and related CRM applications.

    Benefits

     

    Our benefits include a competitive salary, bonus and equity program, 100% company-paid medical insurance, a flexible and generous vacation policy etc.

Open positions

  • Product Design

    We are looking for Senior Product Designer & Lead Product Designer for various product lines. You’ll work with a diverse set of engineers, designers and product owners to deliver a better customer experience. You’ll have the opportunity to own comprehensive end-to-end experiences and projects across a manifold of product lines & teams, contributing towards building products used by more than 3 million developers around the world.

     

    Responsibilities

    • Collaborate with cross-functional squads to achieve goals that impact the end user experience and the business.
    • Design conceptual diagrams, wireframes, detailed visual mockups, UI and prototypes to bring your solutions to life.
    • Design and document effective specifications, style guide and design patterns.
    • Advocate for the customer, and be able to articulate ideas to peers.
    • Leverage available insights like market analysis, customer feedback, site metrics, and usability findings to apply it in your work.

     

    Requirements

    • 3 to 12 years of design experience in ANY of these areas: Interaction Design, UI/UX design, Product design, UX engineering and Frontend development.
    • Have built and scaled products using best industry practices and design systems.
    • Passionate about enterprise B2B, SaaS, programming, software quality, and DevOps.
    • Understand the technical aspects & balance between creating world class products.
    • Excellent communication, presentation, interpersonal and analytical skills; the ability to communicate complex concepts clearly and persuasively across different audiences and varying levels.

     

    Benefits

     

    • A competitive salary
    • Bonus and equity program
    • 100% company paid medical insurance
    • A flexible and generous vacation policy
    • Daily catered lunch and a all-you-can-eat snack bar

Positions in other locations