To use --load-extension chrome arg, the extension file need to be preloaded on one of the directories in our VMs and hence, you will need the .crx file and not the folder.
For detailed information on obtaining a .crx file and using it, refer to this section of our documentation: Add Plugins/Extensions to Remote Browsers in Automate.
Can I upload a Chrome extension using the folder instead of the .crx file?
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