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Troubleshoot

Encountering challenges while managing your test cases is a common part of the testing process. This guide provides solutions to common problems you might encounter with the BrowserStack Test Management app for Jira. Find your issue in the list below to get started.

Common troubleshooting guides

User Access Issues
- Resolving access issues for a specific user
Reporting Technical Issues
- How to generate a HAR file for support

If you cannot find a solution here, please contact our support team.

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