How are devices allocated to users?

BrowserStack is an on-demand cloud infrastructure, which ensures that the user has access to devices at any point in time. We have 19 data centers across 13 locations. Based on the user’s location, a device from the nearest data center is allotted to the session. If for some reason the device is unavailable in the nearest data center, we fall back to the next nearest data center to ensure availability.

Reference information:

• Data Center details: https://www.browserstack.com/data-centers