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Timeouts

Timeouts occur when one or more of the elements in your test session becomes inactive for a specified period of time. The different timeouts that might be encountered in the logs:

Timeouts Description
SO_TIMEOUT The hub waits for a maximum of 240 seconds before an unresponsive app is killed, changing the session status to ERROR on the dashboard.
IDLE TIMEOUT If a session is idle for more than 90 seconds, the session is stopped, changing the session status to TIMEOUT on the dashboard.
SESSION LIMIT REACHED If a session is running for more than 7200 seconds (2 hours), the session is stopped, changing the session status to TIMED OUT on the dashboard.
FREE PLAN DAILY LIMIT REACHED The daily testing limit allowed on App Automate’s Free plan is 100 minutes. If this limit is exhausted, the session is stopped, changing the session status to TIMED OUT on the dashboard.