7-Step QA Checklist for Website Testing
By Jash Unadkat, Community Contributor - January 12, 2023
A website is at the forefront of the internet world for any online business. Nearly five billion people access the internet every day. The mammoth volume of active web users makes the internet the best place for online businesses and services in catering to a broader audience.
However, it’s vital to remember that any website’s success depends significantly on its user experience and performance, regardless of its purpose or offerings.
Why is Website QA Testing important?
With people having shorter attention spans, a single site anomaly in the user journey might lead to a user bouncing or loss of possible revenue. Hence thorough website quality assurance testing should be mandatory for every online business.
To testify to this, let’s look at some statistics that signify why QA testing of a website is critical:
- One in three customers will stop interacting with a specific website if they encounter a bad user experience.
- 57% of users do not recommend a business without a good mobile website design.
- 88% of online customers said they are less likely to return to a website if they’ve had a negative experience in the first place.
Here’s where QA testing of a website plays a vital role in delivering a reliable, bug-free, and intuitive user experience.
Website QA Test Checklist
To help ensure businesses deliver the best website user experience, this guide describes a comprehensive QA checklist for website quality assurance testing.
This QA checklist will help teams address the key focus areas from a testing standpoint.
1. Ensure Cross Browser Compatibility
Each browser has its rendering engine. Moreover, rendering engines might also differ for different browser versions. There’s a high probability of a website rendering uniquely across distinct browsers. In simple terms, a website’s appearance may get inconsistent across distinct browsers or browser versions.
- To avoid these inconsistencies in the viewing experience, QAs must thoroughly perform cross-browser testing for their websites.
- This will help teams optimize the website’s viewing experience for all the leading browsers and fix rendering issues appearing for specific browsers.
- A tool like BrowserStack can be convenient in such a case as it instantly empowers QAs to run cross-browser tests across 3000+ real device browser combinations.
One needs to signup for free -> choose the desired browser-OS combination and start testing.
Try Cross Browser Testing for Teams
2. Test for Responsiveness
A responsive layout enables websites to resize themselves dynamically per the screen sizes in which it is viewed. Nearly 60% of incoming website traffic comes from mobile devices.
- Mobile users can not be ignored.
- Developers must ensure that their websites are mobile responsive, so that end users have an optimal viewing experience across diverse screen resolutions.
- Additionally, a mobile-responsive design is essential because Google has moved to a mobile-first indexing algorithm.
- This means opting for a responsive design elevates your SEO efforts.
- However, it is critical to remember that responsive design can also introduce issues, such as misaligned buttons or links that are difficult to tap.
To fix those issues in advance, it is ideal to use an online responsive design checker tool that helps you view your websites across distinct device types (mobiles, tablets, desktops).
3. Functionality Testing
This is the most fundamental yet critical website QA testing phase where a QA must thoroughly test all the UI elements considering maximum use case scenarios.
Validating the UI elements includes testing:
- Forms for data input validity and login procedure
- Text fields
- Header navigation and search box
- Critical user flow
- Formatting and spacing
Testing all the above elements manually might be convenient for a smaller website. However, comprehensive UI testing for larger websites is a daunting task. Teams must prefer test automation tools like Selenium to run automated parallel tests. It helps validate UI functionality faster.
BrowserStack empowers QAs to run manual and automated UI tests using tools like Selenium on its real device cloud for testing at scale in real user conditions. Leveraging such a platform can help teams achieve their test goals faster and release a full website faster.
4. Check for Broken Links
Broken links create an extremely frustrating experience for website visitors, particularly when searching for crucial information. Moreover, broken links also adversely affect the SEO of a website. Naturally, QAs must pay close attention to ensuring that all the links are directed toward the intended landing pages or documents.
- Teams can use online speed optimization plugins to identify and fix broken links.
- Once a broken link is traced, it is imperative to add the appropriate link or a redirect to send the visitors to the intended page.
- Beyond this, QAs must verify that the key links are directed to the intended page (even if they aren’t broken). For example, testing all the header navigation links to ensure they go to the intended landing pages.
Read More: 6 Common Web Design Mistakes To Avoid
5. Ensure Security
In online business, websites may request personal information, especially in the case of developing e-commerce websites. As part of your QA checklist, security testing is of the utmost importance.
- Ensure that your website’s SSL certificate is in place to protect sensitive user information.
- This helps establish secure connections as the data is encrypted to prevent hacker attacks.
- Leading credit card companies and payment gateway integrations will require this as a mandate for checkout pages.
- One must also ensure that all the HTTP traffic is redirected to the HTTPS version of your site.
Did you Know?
- HTTPS is a default implementation at BrowserStack.
- Every time you communicate with us, you are redirected through secure TLS (Transport Layer Security)
6. Test Payment Gateways
The digital advancements in the world of exchanging payments have made it convenient for websites to accept payments online. For swift transactions, teams must thoroughly test the integrations with their payment solutions provider to ensure customers do not face challenges in making payments online.
An ideal way of testing this would be to make dummy payments in a sandbox environment to test all payment modes and have all the necessary test cases created beforehand.
Must-Read: Test Cases for ECommerce Websites
7. Cookie Testing
Cookies are text files in the user’s browser. These text files contain specific end-user information, such as login information, cart details, visited pages, IP address, etc. For example, if you log in to a site, that site will add a cookie for your login session. This cookie is later used for various purposes like personalizing content for a returning web user, sending personalized ads, etc.
- One must test their website across multiple user scenarios to evaluate their website’s behavior with cookies enabled or disabled.
- Testing the website across leading browsers in real user conditions using a real device cloud is the best way QAs can ensure that everything works as intended.
Key Takeaways for Website QA Testing
Businesses must remember that having a website isn’t enough to succeed on the web. It is equally important to perform website QA testing to deliver a seamless and bug-free user experience for their end users, as it helps establish credibility for a brand in the digital world.
The QA checklist above will help teams focus on the critical areas of website QA testing to release robust web applications in the fast-paced digital world.
- Additionally, teams must consider BrowserStack infrastructure for achieving all their testing goals.
- Its comprehensive test infrastructure and capability to execute manual and automated website tests at scale empower QAs to achieve maximum test coverage in real user conditions.
- Leveraging a powerful cloud platform will help teams release bug-free websites faster and confidently.