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Why do I see ‘Connection Restricted: Your websocket connections have exceeded the allowed limit’ in my logs?

To ensure a fair and stable experience for all users, we limit the number of websocket connections allowed per user. This helps prevent scenarios where a few high-usage users could impact the performance and stability of the sessions. When the number of websocket connections from your account exceeds this limit, the system automatically restricts the excess connections to maintain optimal performance. Please close the idle connections on your end and try again after some time. For additional assistance, please reach out to support.

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