Topics 
Billing & payment
Frequently asked by people
Billing
- Unable to purchase a lower-tier subscription?
- How do I upgrade the monthly subscription to annual? How will I be charged?
- Can I have monthly and annual billing cycles on the same account?
- What happens if I cancel my Percy plan?
- What happens if my invoice shows incorrect organisation details ex: Name, Address etc?
Payment
- Can I pay using Paypal?
- I am getting an error while making a payment. Why is this occurring?
- How do I pay for additional screenshots on my Percy plan?
- What type of payment methods do you accept?
- How do I purchase a plan?
Plans
- What is included in Percy’s plans?
- What are screenshots?
- Is IP Geolocation included in my paid subscription?
- How can I downgrade my BrowserStack subscription?
- How can I purchase a Percy plan?
Taxes
- Will BrowserStack charge VAT even if a Mexican company provides a valid VAT number?
- Will BrowserStack charge VAT even if a company from Switzerland provides a valid VAT number?
- Can I add VAT number and get deduction after my invoice is generated & payment is collected?
- Will a reseller need to pay tax for a client that is not in a taxable country?
- I have a tax exemption certificate. How can I provide my certificate to avoid paying VAT, Sales Tax or GST?
