Support | Pricing & Plans
Support
Frequently Asked Questions
Taxes
- What is the tax component mentioned in my invoice? How is it calculated?
- Do you include Tax in the prices listed on the website?
- I have a valid VAT ID, Sales tax registration number or GST registration number. Can I provide the same to avail tax exemption?
- I am a reseller located in a taxable country, but I am purchasing the plan on behalf of a customer who is not located in a taxable country. Will I need to pay VAT or GST?
- I have a tax exemption certificate. How can I provide my certificate to avoid paying VAT, Sales Tax or GST?
- Will BrowserStack charge VAT even if a South African company provides a valid VAT number?
- Will BrowserStack charge VAT even if a Russian company provides a valid VAT number?
- Will BrowserStack charge VAT even if a Mexican company provides a valid VAT number?
- Will BrowserStack charge VAT even if a company from Switzerland provides a valid VAT number?
Usage
Plans
- What are the plans for multi-user teams?
- What do I get with a Free Trial?
- What if I need private setup of a bigger plan?
- How can I downgrade my BrowserStack subscription?
- I work in a team. Do I need to buy licenses for each user?
- What is a parallel test?
- How can I upgrade my BrowserStack subscription?
- How can I purchase a Percy plan?
- What is included in Percy’s plans?
- What are screenshots?
Payment
- What type of payment methods do you accept?
- How do I purchase a plan?
- How can I purchase a Browser testing plan as well as a Mobile App testing plan?
- Can I pay using Paypal?
- I am getting an error while making a payment. Why is this occurring?
- How do I pay for additional screenshots on my Percy plan?
