Unable to purchase a lower-tier subscription?

The pricing page show plans as per the number of users added to your account. If you currently have added more users and want to buy a lower-tier plan then first remove the additional users from the User Management page and then try making the purchase.

Did this answer your question?

What did you like? We're sorry to hear that. Please let us know how we can improve!?

Thank you for your feedback. If you need further assistance, contact support