Products
Developers
Live for Teams
Pricing
Products
Developers
- Documentation
- Support
- Status
- Release Notes
- Open Source
- Events
Live for Teams
Pricing
Sign in
Free Trial

Products
Test your websites
Live

Interactive cross browser testing
Automate

Selenium testing at scale
Percy

Visual testing & review
Test your mobile apps
App Live

Interactive native & hybrid app testing
App Automate

Test automation for native & hybrid mobile apps
For Teams
Enterprise
Tools
Screenshots
Responsive
SpeedLab

Developers
Documentation
Support
Status
Release Notes
Open Source
Events

Get help
Documentation
Developer tools
Integrations
Integration URL
Local testing
References
Features
Mobile Features
Test on Right Devices
Browsers & Devices
Security
Status

Support | Automate

Support

Press /

Sign in
Free Trial

Live
Automate
Percy
App Live
App Automate
Mobile
Local Testing
Screenshots
Plans & Pricing
Security
Teams & Account

Frequently Asked Questions

Basics

What is parallel testing on Automate and how does it help?
How does BrowserStack Automate help me improve functional testing?
What test frameworks are supported by BrowserStack Automate?

Selenium

Can I run my Selenium RC scripts?
When running Selenium scripts on Android, I am unable to get the element I require.
What characters are allowed in project, build, or session names in Selenium testing on Automate?

Troubleshooting

I cancelled a test session by pressing Ctrl+C but my remote session is still running.
My Automate tests are failing for certain URLs.
What happens if I reach the parallel test limit for my Automate plan while testing?
What logs are available for troubleshooting test failures?

Browsers & Platforms

Do you provide real desktop browsers for testing browser compatibility?
Is web testing on Windows Server edition the same as Windows Desktop edition?
How does BrowserStack decide which browsers to provide for cross-browser testing?
If a new browser version is released, when is it added to BrowserStack?
Do you support both, 32 and 64-bit operating systems?
Which browsers and OSes do you provide for cross-browser testing on Automate?
Do you provide real iOS and Android devices for Selenium and Appium testing?
Why are real mobile devices better than Emulators and Simulators for Selenium tests?

Features

What is video recording on Automate?
Can I disable video recording on Automate?
How long are my Automate tests queued and is there a limit on queuing tests?
Does BrowserStack allow me to simulate traffic from different IP addresses?
Is IP Geolocation included in my paid subscription?
Can I use IP Geolocation with Local testing?
Is there any limit on the number of users who can run tests on Automate?

Still can't find what you are looking for?

We are always happy to help with any questions.

Contact us

Products

Live
Automate
Percy New!
App Live
App Automate
Screenshots
Responsive
Enterprise
SpeedLab New!

Platform

Browsers & Devices
Data Centers
Mobile Features
Security

Resources

Test on Right Devices
Support
Status
Release Notes
Case Studies
Blog
Events

Company

About Us
Customers
Careers We're hiring!
Open Source
Partners
Press
Contact

Social

Do more with BrowserStack

Test In IE
Mobile Emulators
Test on iPhone
Test on iPad
Test on Galaxy
Android Testing
iOS Testing
Guide
Cross Browser Testing
Emulators & Simulators
Selenium
Cypress
Android Emulators
Responsive Design
Visual Testing

© 2011-2021 BrowserStack - The Most Reliable Mobile App & Cross Browser Testing Company

Terms of Service
Privacy Policy
Cookie Policy
Sitemap

We use cookies to enhance user experience, analyze site usage, and assist in our marketing efforts. By continuing to browse or closing this banner, you acknowledge that you have read and agree to our Cookie Policy, Privacy Policy and Terms of Service.