Why do I see the Restriction Enabled error when accessing default apps on BrowserStack’s mobile devices??

BrowserStack restricts access to some of the default apps on iOS and Android devices on its public cloud to ensure a secure network of devices to perform testing on. This also ensures all your apps, actions and data are completed cleaned from these devices when your session is over.

When you try to access a restricted default app, you will see the “Restriction Enabled” error.

However, it is our constant endeavour to allow access to as many of these default apps as possible for you to carry out your tests.

Refer to the following sections for a list of accessible and restricted default apps:

Accessible Default Apps

The following default apps are accessible:

Android

  • Google Maps

iOS

  • Camera
  • BarcodeScanner
  • Fitness
  • Free Form
  • GarageBand
  • iCloud Drive
  • iMovie
  • Keynote
  • Magnifier
  • Measure
  • Numbers
  • Pages
  • Photo-Booth
  • Photos
  • Safari
  • Swift Playgrounds
  • Translate

Restricted Default Apps

The following default apps are restricted:

Android

App NameAccess Restrictions
PhoneBlocked
ContactsBlocked
Messages

Blocked on devices that do not support Google Play Store. For example, Huawei P30.

Refer to https://www.browserstack.com/docs/app-live/app-source/play-store for more information.

Blocked on SIM devices in non-SIM sessions.

Gmail

Blocked on devices that do not support Google Play Store. For example, Huawei P30.

Refer to https://www.browserstack.com/docs/app-live/app-source/play-store for more information.

Blocked on SIM devices in non-SIM sessions.

MyFiles

Blocked on devices that do not support Google Play Store. For example, Huawei P30.

Refer to https://www.browserstack.com/docs/app-live/app-source/play-store for more information.

Blocked on SIM devices in non-SIM sessions.

Calendar

Blocked on devices that do not support Google Play Store. For example, Huawei P30.

Refer to https://www.browserstack.com/docs/app-live/app-source/play-store for more information.

Blocked on SIM devices in non-SIM sessions.

Notes

Blocked on devices that do not support Google Play Store. For example, Huawei P30.

Refer to https://www.browserstack.com/docs/app-live/app-source/play-store for more information.

Blocked on SIM devices in non-SIM sessions.

Google PlayStore

Blocked on devices that do not support Google Play Store. For example, Huawei P30.

Refer to https://www.browserstack.com/docs/app-live/app-source/play-store for more information.

Blocked on SIM devices in non-SIM sessions.

Google Photos

Blocked on devices that do not support Google Play Store. For example, Huawei P30.

Refer to https://www.browserstack.com/docs/app-live/app-source/play-store for more information.

Blocked on SIM devices in non-SIM sessions.

Settings

Blocked on devices that do not support Google Play Store. For example, Huawei P30.

Refer to https://www.browserstack.com/docs/app-live/app-source/play-store for more information.

Blocked on SIM devices in non-SIM sessions.

Camera

Blocked on devices that do not support Google Play Store. For example, Huawei P30.

Refer to https://www.browserstack.com/docs/app-live/app-source/play-store for more information.

Blocked on SIM devices in non-SIM sessions.

Google Account LoginBlocked on BrowserStack Live


iOS

App NameAccess Restrictions
BooksBlocked
MusicBlocked
MailBlocked
MapsBlocked
iTunes StoreBlocked
FaceTimeBlocked
CalendarBlocked
Apple StocksBlocked
HomeBlocked
PodcastsBlocked
Find iPhoneBlocked
Find FriendsBlocked
Voice MemosBlocked
VideosBlocked
RemindersBlocked
WatchBlocked
HealthBlocked
ClockBlocked
NotesBlocked
NewsBlocked
CalculatorBlocked
CompassBlocked
TipsBlocked
Apple TVBlocked
ShortcutsBlocked
WebclipsAccessible on iOS 14 and above
WeatherBlocked
MessagesAccessible on iPhone and SIM-Enabled iOS. Blocked on iPad.
FilesBlocked
Contacts AppAccessible on iOS 13
WalletAccessible on iOS 13 and above
App StoreAccessible in App Live sessions. Blocked for free trial users.
PhoneAccessible on iOS 13 and above
SettingsBlocked, but some iOS settings can be accessed using the vertical toolbar in App Live and Live, and using caps or executors in App Automate and Automate.

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