Topics 
App Live
In this section, you can find commonly asked questions around doing interactive app testing on BrowserStack App Live.Visit our documentation for more information.
Frequently asked by people
- I am not able to sign-in to App Store or TestFlight with my Apple ID. How can I fix it?
- Why do I see a “Screen Broadcast” / “Recording Icon” / “Red Dot” on the notification bar while testing on iOS devices?
- Why does my .ipa file (iOS App) fail to install?
- How can I screen record a session on App Live?
- Why can’t I enter my password on Apple devices from iOS 13 onwards?
App
- Why can’t I create a new Apple ID using a BrowserStack device?
- Why am I unable to launch my app on the BrowserStack device?
- Why can’t I access some of the default apps of the devices on iOS and Android?
- Why can’t I install apps directly from an URL in the mobile browser?
- Why does my iOS app fail to install?
Devices and Operating Systems
Features
- Can we shake/move the remote devices on BrowserStack?
- Does BrowserStack support adb commands on App Live devices?
- Which devices support Audio Output on App Live?
- Why do VPN applications not work on App Live?
- Why does my application load in Landscape mode even when the device is in Portrait mode?
Integrations
Test session
- Why do I see the error message “You are not authorized to start a session with this APK/AAB/IPA”?
- How can I screen record a session on App Live?
- What if I leave the BrowserStack App Live testing session idle?
- Access a device from a browser. That’s awesome! Will I require any additional software to use BrowserStack?
- Why do I see a “Screen Broadcast” / “Recording Icon” / “Red Dot” on the notification bar while testing on iOS devices?
