The Americans with Disabilities Act (ADA) is a civil rights law that protects individuals with disabilities from discrimination. It ensures equal access to public spaces, services, and digital platforms like websites and apps. Businesses must meet ADA requirements to provide an inclusive experience and avoid legal risks.
What Does ADA Stand For?
ADA stands for the Americans with Disabilities Act. It is a federal law passed in 1990 in the United States to protect people with disabilities from discrimination. The ADA ensures that individuals with disabilities have equal access to public services, workplaces, transportation, and digital spaces like websites and mobile apps. This law sets clear standards to remove barriers and promote inclusion across many areas of daily life.
Specific ADA compliance requirements for websites and apps include providing:
- Text alternatives for non-text content
- Keyboard navigability
- Clear and consistent navigation
- Sufficient color contrast
- Compatibility with screen readers and assistive technologies
Brief History of the ADA
The Americans with Disabilities Act (ADA) was enacted in 1990 to prevent discrimination against people with disabilities. Initially, it focused on physical spaces like buildings and transportation. Over the years, courts and regulatory bodies clarified that the ADA also applies to digital environments. This means websites and mobile apps must be accessible to users with disabilities.
For developers, this requires designing and coding websites and apps to meet accessibility standards. These include ensuring compatibility with assistive technologies such as screen readers, providing keyboard navigation, and maintaining sufficient color contrast.
Read More: ADA Standards for Accessible Design
Core Principles of the ADA
The ADA refers to the Web Content Accessibility Guidelines (WCAG) as the standard for digital accessibility. WCAG is built around four key principles that developers should follow when building websites and mobile apps:
- Perceivable: All users must be able to perceive content in a way that makes sense. Provide alt text for images, use semantic HTML for structure, support video captions, and ensure text is readable with sufficient contrast. Avoid relying only on color to convey information.
- Operable: All users must be able to navigate and interact with the interface. This means full keyboard accessibility, logical tab order, and visible focus indicators. Avoid using components that require mouse-only interaction or complex gestures that cannot be replicated with assistive tech.
- Understandable: Content should be clear, and interactions should behave predictably. Use consistent layouts, simple language, and form labels that explain what to do. If a user makes an error, provide instructions and guidance to correct it without confusion.
- Robust: Code must work reliably with current and future assistive technologies. Use valid, semantic HTML and follow ARIA guidelines only when needed. Test across different browsers, screen readers, and device types to ensure consistent behavior.
Read More: What are ARIA Labels
Who should follow ADA?
The Americans with Disabilities Act (ADA) applies broadly to ensure access for people with disabilities. Those who must comply include:
- Businesses open to the public: Nearly all public-facing businesses, regardless of size or building age, must follow the ADA. This includes restaurants, hotels, theaters, stores, hospitals, museums, and more.
- Employers with 15 or more employees: These organizations must provide accessible facilities, hiring processes, and workplace accommodations for employees with disabilities.
- State and local governments: All government agencies and their digital and physical facilities must comply.
- Any organization receiving public funding: This covers schools, libraries, public health facilities, and entities offering public services or transportation.
- Website and digital content owners: The ADA now extends to websites and digital platforms, ensuring online accessibility for all users.
What happens during ADA Non-Compliance?
Failing to comply with the ADA can result in several consequences:
- Federal Fines: The government can impose fines of up to $75,000 for a first violation and $150,000 for each subsequent violation.
- Legal Action and Lawsuits: Organizations and businesses may face lawsuits from individuals with disabilities, resulting in settlement costs, legal fees, and court-ordered remediation.
- State-Level Penalties: Some states have their own laws, like California’s Unruh Civil Rights Act, which can add further fines and damages.
- Reputational Damage: Non-compliance can harm a business or agency’s public image, leading to negative media coverage and loss of customer trust.
- Loss of Customers and Market Reach: Inaccessible facilities or websites exclude a significant portion of the population, leading to lost business and revenue opportunities.
- Increased Regulatory Scrutiny: Ongoing violations can trigger frequent audits and stricter oversight by regulatory agencies.
ADA Requirements for Websites and Apps
Developers must ensure digital products meet specific accessibility standards under the ADA. While the law doesn’t spell exact rules, courts and regulatory bodies consistently point to WCAG 2.1 Level AA as the benchmark. Here are the key areas developers should address:
- Alt Text: All non-text content (images, icons, and media) must have text equivalents. Use alt attributes and captions to make content accessible to screen readers.
- Keyboard Navigation: Every interactive element must be accessible via keyboard alone. Ensure logical tab order and visible focus indicators across forms, menus, and buttons.
- Color Contrast: Text must have a contrast ratio of at least 4.5:1 against the background. Also, to maintain readability for users with visual impairments or color blindness, use accessible color palettes that meet WCAG 2.1 guidelines.
- Resizable and Responsive Layouts: Interfaces should adapt to different screen sizes and support zooming up to 200% without losing functionality or clarity.
- Labels and Instructions: Inputs must have clear labels and contextual help. Form errors should be announced properly and include hints on how to fix them.
- Readable Fonts: Use legible, web-safe fonts with adequate spacing. Avoid decorative fonts that reduce readability or hinder screen reader interpretation.
- Consistent Navigation: Keep navigation menus, buttons, and structure consistent across pages. Predictable layouts improve usability for assistive tech users.
- Skip Links and Landmark Regions: Add skip navigation links and use HTML5 landmarks (like <main>, <nav>, <header>, <footer>) to help screen reader users jump to key sections of a page without navigating through repetitive content.
How to Make Your Website or App ADA-Compliant
To meet ADA standards, developers need to integrate accessibility into every stage of the development process. Here’s how to start:
- Use Semantic HTML: Write clean, structured HTML that reflects the meaning of the content. Use proper tags like <nav>, <button>, and <label> instead of generic <div>s.
- Follow WCAG Guidelines: Apply WCAG 2.1 Level AA criteria during design and development, including color contrast checks, keyboard access, and descriptive alt text.
- Design for Accessibility: Choose high-contrast color palettes, legible fonts, and simple layouts that support readability. Avoid motion effects that can trigger seizures or dizziness.
Read More: WCAG for Designers
- Add ARIA Attributes Carefully: Use ARIA roles, states, and properties only when native HTML doesn’t meet the need. Avoid overuse where semantic HTML works better.
- Build Keyboard Support: Ensure users can navigate all menus, dialogs, and interactive components using only a keyboard, including custom dropdowns and modal windows with clear focus handling.
- Test with Screen Readers: Check how your UI performs with screen readers like NVDA, JAWS, or VoiceOver. Ensure the content is announced in the correct order and all controls are correctly described.
- Test Responsiveness: Make sure your layouts work across screen sizes and resolutions, especially on mobile. Interfaces should remain usable when zoomed up to 200%, with no loss of content or functionality.
Read More: What is UI Responsiveness Testing?
- Validate Forms Properly: Use appropriate label tags, error messages, and helper text for all form inputs. Clearly indicate required fields and guide users when validation fails.
Why Use BrowserStack for ADA Compliance Testing?
To test ADA accessibility comprehensively, you must use real devices. Emulators and simulators often miss device-specific issues like screen reader behavior, touch gestures, and hardware keyboard support. Real device testing, however, ensures your website or app works as expected for all users, including those relying on assistive technologies across different platforms and devices.
BrowserStack lets developers test websites and apps on 3,500+ real devices and browsers without needing physical hardware. This helps you verify that accessibility features work consistently across platforms. You can directly check keyboard navigation, screen reader support, color contrast, and responsiveness on real mobile devices or desktops.
Here are the key features of BrowserStack Accessibility.
- Real Device Cloud: Test your website and apps on over 3,500 real devices and browsers to detect device-specific accessibility issues.
- Screen Reader Support: Verify how your content interacts with popular screen readers like VoiceOver (iOS) and TalkBack (Android).
- Cross-Browser Compatibility: Check accessibility consistency across multiple browsers, including Chrome, Firefox, Safari, and Edge.
- Workflow Analyzer: Continuously scan webpages as you navigate to detect accessibility issues in real time. Identify, group, and prioritize unique problems while capturing detailed logs to pinpoint their sources.
- CI/CD Integration: Integrate BrowserStack with your continuous integration and deployment pipelines to trigger automated accessibility scans and catch issues early.
- Central Reporting Dashboard: Access insightful reports with issue summaries, affected components, and historical trends.
- Automated Accessibility Tests Quickly detects WCAG violations at the code level by running automated tests on real browsers and devices, helping teams catch issues early for reliable compliance.
- BrowserStack AI for Accessibility Leverages machine learning to automatically prioritize, group, and recommend fixes for accessibility issues, allowing teams to address the most critical problems efficiently.
- Accessibility Design Toolkit: Enables designers to build accessible experiences right from the design phase, providing tools to validate and improve accessibility as part of the creative workflow.
- Website Scanner: Automatically performs full-page accessibility scans across entire sites, identifying compliance issues and barriers for all users to help ensure comprehensive accessibility coverage.
Conclusion
Meeting ADA compliance means your website and app work well for people with disabilities and follow legal requirements. It involves ensuring your digital content is accessible through clear design, keyboard navigation, and support for assistive technologies.
BrowserStack offers real device testing with thousands of devices, continuous accessibility scanning using Workflow Analyzer, and easy integration into your CI/CD pipeline. This helps you find and fix accessibility issues efficiently across platforms.